Luis Rodriguez
El Cajon,CA
Summary
Dynamic Process Analyst with a proven track record at Sharp Healthcare, specializing in process mapping and optimization. Expert in cross-functional collaboration and data analysis, I successfully enhanced operational workflows, leading to significant efficiency improvements. Adept at user training and documentation, I drive change management strategies to elevate patient care and system performance.
Overview
17
17
years of professional experience
Work History
Process Analyst
Sharp Healthcare
San Diego, CA
10.2008 - 09.2025
- Analyzed operational workflows to identify improvements and enhance efficiency.
- Collaborated with cross-functional teams to optimize patient care processes.
- Utilized data analysis tools to track performance metrics and report results.
- Facilitated staff training sessions on new process implementations and best practices.
- Documented existing process flows, identifying gaps in current systems.
- Monitored system performance to ensure effective operation of healthcare technologies.
- Served as primary liaison between stakeholders and IT Department for system upgrades.
- Developed user manuals for new systems or updated versions of existing ones.
- Assisted in developing process documentation for standard operating procedures.
Education
MBA - Business Administration
University of Phoenix
San Diego, CA09-2010
Bachelor of Science - Business Administration
University of Phoenix
San Diego, CA09-2003
Skills
- Process mapping and optimization
- User training and documentation
- Cross-functional collaboration
- Effective communication
- Healthcare software proficiency
- Change management strategies
- Key performance indicators
- Schedule coordination
- Regression analysis
- Business requirements analysis
- Process documentation and reporting
- Requirements gathering and analysis
- Workflow improvement
- Operational support and metrics
- Data analysis and evaluation
- System upgrades and engagement
Affiliations
- enjoy outdoor activities with family and friends such as bike ridding, kayaking and hiking
Languages
Spanish
Full Professional
Timeline
Process Analyst
Sharp Healthcare
10.2008 - 09.2025
MBA - Business Administration
University of Phoenix
Bachelor of Science - Business Administration
University of Phoenix
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