LUIS ROMAN
Bachelor In Computer Technology
Queens,NY
Summary
Dedicated Tutor offering engaging lessons to clarify difficult subjects and make students feel more prepared for classes and exams. Actively checks student receptiveness and understanding with quizzes and topic breakdowns to guide sessions toward optimal productivity. Supporter of technology-centered strategies to promote interactive learning and easier access to resources for independent study.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
IT Support
Self Employed
Corona, NY
01.2018 - Current
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Math. Tutor
Self Employed
Corona, NY
07.2010 - Current
- Providing high quality personal and online tutoring service to Junior, Middle and High School Students.
- Creating and solving worksheets and practice quizzes to help High School Students.
- Helping student to raise his grade from a up to 95%.
- Developing their interest in Mathematics building math projects and games.
- Analyzing Students skills and developing their interest into the Math and Science field.
Customer Service Associate
The Stackery
Manhattan, NY
12.2018 - 04.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Managed timely and effective replacement of damaged or missing products.
Porter
Boro Wide Inc
Maspeth, NY
10.2007 - 10.2010
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Provided technical consultation for small office home office customers.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Cleaned and organized building areas as required for an efficient workplace..
Education
Associate of Science - Computer Technology
La Guardia Community College
Queens, NY 09.2013 - 06.2016
Bachelor of Science - Computer Engineering Technology
New York City of Technology College
Brooklyn, NY 09.2016 - 06.2019
Skills
Student tutoring
Spanish language tutoring
Tutoring expertise
In-person and online tutoring
Group and individual tutoring
Timeline
Customer Service Associate
The Stackery
12.2018 - 04.2019
IT Support
Self Employed
01.2018 - Current
Bachelor of Science - Computer Engineering Technology
New York City of Technology College
09.2016 - 06.2019
Associate of Science - Computer Technology
La Guardia Community College
09.2013 - 06.2016
Math. Tutor
Self Employed
07.2010 - Current
Porter
Boro Wide Inc
10.2007 - 10.2010