Luis Romo Lopez
Trainer
El Paso,TX
Summary
Professional facilitator focused on maximizing student learning potential through diverse instructional strategies and classroom management techniques. Skilled lecturer, discussion facilitator and hands-on leader focused on student success. Excels at meeting and exceeding production standards.
Overview
8
8
years of professional experience
Work History
Learning Delivery Specialist
Alorica Inc.
09.2017 - Current
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Tracked attendance and evaluated progress for assigned trainees.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Developed effective training plans based on department needs and objectives.
Customer Service Representative
Alorica Inc.
09.2015 - 07.2017
- Responded proactively and positively to rapid change.
- Answered constant flow of customer calls with minimal wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
High School Diploma -
Socorro High School
El Paso, TX05.2008
Skills
- Operational Efficiency
- Personnel Recruitment
- Refund Processing
- Spanish Fluency
- Food Delivery
- Dependability and Honesty
- Staff Meetings
- Classroom Management
Play Tennis
Ocasionaly play Tennis with friends in a non competitive environment.
Languages
Spanish
Native or Bilingual
Quote
Many people today believe that cynicism requires courage. Actually, cynicism is the height of cowardice. It is innocence and open-heartedness that requires the true courage—however often we are hurt as a result of it.
Erica Jong
Timeline
Learning Delivery Specialist
Alorica Inc.
09.2017 - Current
Customer Service Representative
Alorica Inc.
09.2015 - 07.2017
High School Diploma -
Socorro High School
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