Luis Salas
Miami,USA
Summary
Client-focused Employment Specialist with experience supporting individuals from diverse career backgrounds in comprehensive career and job searches. Tenacious advocate, supporting job seekers through rigorous job search processes. Detailed resume and job application specialist, helping clients generate targeted documents with strategic composition.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Employment Specialist
Lutheran Services Florida
Miami
10.2023 - Current
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Coordinated onsite employer recruitment events that connected qualified candidates directly with hiring managers in target industries.
- Recognized client employment barriers and devised strategies to resolve.
- Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
Valet Parking Attendant
Mary Brickell Village
Miami
09.2022 - 06.2024
- Explained parking rates and retrieval procedures to guests upon arrival.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Achieved efficient workflow through clear communication with fellow team members during peak hours of operation.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
Valet Parking
East Hotel
Miami, FL
02.2022 - 08.2022
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles
- Inspect vehicles to detect any damage
- Greet customers and open their car doors
- Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles
- Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips
- Explain and calculate parking charges, collect fees from customers, and respond to customer complaints
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots
- Provide customer assistance and information, such as giving directions or handling wheelchairs
- Keep parking areas clean and orderly to ensure that space usage is maximized
- Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle
- Patrol parking areas to prevent vehicle damage and vehicle or property thefts
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary
- Escort customers to their vehicles to ensure their safety
- Perform maintenance on cars in storage to protect tires, batteries, or exteriors from deterioration
- Lift, position, and remove barricades to open or close parking areas
Administrator
Don Oliva Restaurant
Artemisa, Cuba
01.2008 - 11.2021
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
- Prepare and review operational reports and schedules to ensure accuracy and efficiency
- Acquire, distribute and store supplies
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records
Driver
Empresa Nacional de Semillas
Artemisa, Cuba
01.2006 - 12.2007
- Drive trucks to deliver such items as food, medical supplies, or newspapers
- Inform regular customers of new products or services and price changes
- Record sales or delivery information on daily sales or delivery record
- Listen to and resolve customers' complaints regarding products or services
- Collect money from customers, make change, and record transactions on customer receipts
Education
Chef -
Escuela de Hoteleria de La Habana
01.2001
Electronic Technician -
Eduardo Garcia Delgado
01.1994
Skills
- Proficient in Excel, Word, Power Point, Outlook, IRIS, Teams and Adobe
- Job Development
- Employer outreach
- Community Collaboration
- Training Coordination
- Workforce Development
- Program Goals
- Job Readiness Evaluation
- Business Operations
- Case Management
- Recruitment
- Networking Events
Certification
Accountability to Affected Persons (AAP)
How to communicate with someone Who does not Speak
CPR/AED (Adult/ Child/ Infant) Automated External Defibrillator
Preventing Sexual Harassment for all Employees
HIPA Training
Languages
English
Professional Working
Timeline
Employment Specialist
Lutheran Services Florida
10.2023 - Current
Valet Parking Attendant
Mary Brickell Village
09.2022 - 06.2024
Valet Parking
East Hotel
02.2022 - 08.2022
Administrator
Don Oliva Restaurant
01.2008 - 11.2021
Driver
Empresa Nacional de Semillas
01.2006 - 12.2007
Chef -
Escuela de Hoteleria de La Habana
Electronic Technician -
Eduardo Garcia Delgado