Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Luis Saucedo

Fayetteville,TN

Summary

Adept at preventing employee and visitor criminal activity with observational and investigation abilities. Knowledgeable about how to deal with physical altercations in a safe way.

Overview

3
3
years of professional experience

Work History

Asset Protection Associate

Walmart
07.2022 - Current
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
  • Insuring the safety of my customer's as well as my associate's.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Contacted local authorities and apprehended shoplifters.
  • Utilized data analysis to identify any security threats and develop solutions to mitigate risks.
  • Checked CCTV for evidence of shoplifting.
  • Patrolled store departments to check for suspicious activities.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.

Cashier

Walmart
11.2021 - 03.2022
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Processed refunds and exchanges in accordance with company policy.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Checked personal identifications during alcohol and tobacco sales.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.

Food Server

Rafaels Restaurant
01.2020 - 12.2021
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

Fayetteville High School
Fayetteville, TN
05.2020

Skills

  • Report Writing Abilities
  • Active Listening
  • Critical Thinking
  • Customer Support
  • CCTV Monitoring
  • Security Awareness
  • Theft Reduction
  • Team Training
  • Footage Review
  • Data Tracking
  • Investigation
  • Theft Investigation

Accomplishments

    Number one in the APA market. Competes in Top 20 in the region

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Asset Protection Associate

Walmart
07.2022 - Current

Cashier

Walmart
11.2021 - 03.2022

Food Server

Rafaels Restaurant
01.2020 - 12.2021

High School Diploma -

Fayetteville High School

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