Jewell Bogren
Colorado Springs,CO
Summary
Proven asset protection specialist with a solid background in loss prevention and risk management, honed at Walmart. Excelled in surveillance techniques and policy enforcement, significantly reducing security incidents. Skilled in report writing and detail-oriented observation, I leverage strong communication and analytical skills to enhance team performance and compliance.
Overview
5
5
years of professional experience
Work History
Asset Protection Associate
Walmart
02.2023 - Current
- Contacted local authorities and apprehended shoplifters.
- Wrote reports outlining activities and results.
- Wrote reports for internal and external crime, burglary, or theft.
- Checked CCTV for evidence of shoplifting.
- Patrolled store departments to check for suspicious activities.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Assisted management and paramedics during accidents in the store.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
Associate/Trainer
In-N-Out Burger
04.2021 - 03.2023
- Assisted in monitoring trainee performance to identify gaps in training.
- Demonstrated correct procedures and compliance with standards at all times.
- Trained up to 5 new employees per month on company procedures.
- Worked flexible hours across night, weekend, and holiday shifts.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Shift Lead
Panda Express
09.2022 - 12.2022
- Trained and mentored new employees to maximize team performance.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Handled robbery procedures and threats in a calm and collected way and deescalated situations.
Hostess/ Food Runner
The Broadmoor Hotel
05.2019 - 08.2019
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Backed up servers by checking on tables and retrieving items for guests.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Discovery Canyon Campus High School
Colorado Springs, CO05.2022
Skills
- Risk Management
- CCTV Monitoring
- Loss Prevention
- Wealth Management
- Loss prevention experience
- Surveillance techniques
- Policy Enforcement
- Detail Oriented
- Compliance Monitoring
- Report writing abilities
- Report writing skills
- Incident Reporting
Timeline
Asset Protection Associate
Walmart
02.2023 - Current
Shift Lead
Panda Express
09.2022 - 12.2022
Associate/Trainer
In-N-Out Burger
04.2021 - 03.2023
Hostess/ Food Runner
The Broadmoor Hotel
05.2019 - 08.2019
High School Diploma -
Discovery Canyon Campus High School