Steffanie M. Henderson
Walmart Distribution Center
Clarksville,AR
23
years of professional experience
Detail-oriented asset protection associate with 20+ years of experience in warehouse and retail security operations. Skilled in CCTV monitoring, risk management, and compliance auditing. Proven ability to resolve security concerns quickly and train teams on access control and incident response.
Work History
Asset Protection Associate
20 Years 1 Month- Monitored facility access points to prevent unauthorized entry and protect inventory integrity.
- Investigated discrepancies using CCTV footage, incident reports, and loss-prevention procedures.
- Enforced safety and security protocols across warehouse operations and restricted areas.
- Documented theft, damage, and policy violations with clear, accurate reports.
- Audited high-risk areas for compliance with asset protection and shrink-prevention standards.
- Trained associates on loss-prevention procedures, access control, and incident response.
- Supported emergency response activities by securing areas and guiding safe evacuations.
- Controlled reduction of loss inventory by protecting company assets.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Ensured safety of patrons and employees by monitoring activities and responding to incidents. from criminal activity.
- Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
Assistant Freight Manager
2 Years 6 Months- Coordinated daily shipment priorities with store leadership to support sales floor replenishment.
- Oversaw daily operations, implementing best practices in inventory management and resource allocation.
- Directed freight receiving, unloading, and backroom flow to keep stock moving efficiently.
- Monitored inventory accuracy and resolved freight discrepancies during receiving and staging.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Inspected freight areas for safety compliance, cleanliness, and proper equipment usage.
- Managed warehouse personnel to ensure smooth operations. and maintained efficiency in fast-paced environment.
- Cultivated a skilled and efficient team through training and support..
- Provided training and mentorship to new employees, contributing to their professional growth within the company.
- Developed and maintained knowledgeable and productive team of employees.
Education
High School Diploma
Skills
Staff training
Inventory control
Policy enforcement
Customer support
Loss prevention
Process implementation
Incident reporting
Loss prevention
Surveillance techniques
Loss prevention
Compliance monitoring
Risk management
Physical security measures
Inventory management
Asset monitoring
CCTV monitoring
Incident management
Security systems expertise
Property damage investigation
Front-end monitoring
Loss prevention
Surveillance monitoring
Critical thinking
CCTV systems
Conflict resolution
Staff training
Teamwork
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving
Multitasking
Multitasking
Effective communication
Organizational skills
Team leadership
Active listening
Effective communication
Decision-making
Relationship building
Professional ethics
Team building
Safety protocols
Task prioritization
Incident documentation
Self-motivation
Interpersonal skills
Analytical thinking
Risk assessment
Shrink reduction
Time management
Continuous improvement
Adaptability
Written communication
Emergency response
Asset protection
Accomplishments
I would also like to add that I am part of Walmart's SIRT team. (serious injury response team.) I am CPR, AED and First Aid certified through Red Cross.
Timeline
Asset Protection Associate
Walmart Distribution Center
10.2006 - CurrentRead More
Assistant Freight Manager
Dollar Tree Stores
03.2004 - 09.2006Read More
Johnson County Westside
High School Diploma
Read More