Luis Sosa
Rego Park
Summary
Detail-oriented and bilingual (English/Spanish) professional with strong interpersonal experience in customer service, problem-solving, and time management. Eager to apply skills in a dynamic role to drive operational efficiency and client satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Associate
Spirit Hollowen
09.2024 - 11.2024
- Created a welcoming environment by greeting customer and addressing their needs
- Resolved customer complaints professionally to ensure satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to meet store performance goals.
Auto Glass Technician
FND Auto Glass
06.2023 - 09.2024
- Demonstrated attention to detail, followed safety protocols for handling and installing glass.
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
- Removed damaged glass and foreign matter to prepare surfaces for repair or replacement.
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
- Developed lasting client relationships by delivering exceptional service and follow-up care.
Education
High School Diploma -
Queens Metropolitan High School
Queens06-2024
Skills
- Teamwork and collaboration
- Customer service & Communication
- Time Management & Organization
- Safety Compliance & Attention to detail
- Technology Proficiency
- Outgoing personality
- Verbal/written communication
Timeline
Sales Associate
Spirit Hollowen
09.2024 - 11.2024
Auto Glass Technician
FND Auto Glass
06.2023 - 09.2024
High School Diploma -
Queens Metropolitan High School
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