Luis Valderrama
Montverde,FL
Summary
Production manager with proven strengths in quality control and customer satisfaction. Develops training programs and implements production schedules to support project delivery. Maintains high standards through consistent process oversight.
Overview
1
1
Language
10
10
years of professional experience
Work History
Production Manager
Landscape Workshop
Ocoee, Florida
11.2023 - Current
- Managed daily production schedules for landscaping projects.
- Ensured compliance with safety standards and operational procedures.
- Trained new employees on equipment use and safety protocols.
- Conducted regular inspections to maintain quality control in production processes.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Coached and mentored employees to develop and enhance career skills.
- Developed and implemented production schedules to ensure timely completion of projects.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Scheduled staff work assignments, rotations and overtime.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Established clear communication channels between management and staff members.
- Resolved conflicts among personnel within the department when necessary.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
Trash Patrol
High Five Solutions
Minneola, Florida
03.2020 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Trash Patrol
Aero Groudtek
Ocoee, FL
03.2020 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Assistant Workshop Manager
Groundtek
Ocoee, FL
10.2019 - 03.2021
- Implemented safety protocols to ensure compliance within the workshop environment.
- Monitored inventory levels and ordered supplies to maintain workshop efficiency.
- Facilitated communication between teams to streamline project workflows at Groundtek.
- Organized tools and materials to enhance accessibility and reduce downtime.
- Conducted regular inspections of equipment to ensure proper functioning and maintenance.
- Identified opportunities for cost savings through improved processes or technologies.
- Ensured that all necessary parts were available for repair work orders.
- Worked closely with vendors to secure best pricing for materials needed in the shop.
- Provided technical advice, support and training for staff members on proper use of tools and equipment.
- Created detailed reports on operational activities for management review.
Assistant Manager
Highfive Solutions
Winter Garden, Florida
03.2017 - 10.2019
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Industrial Engineering
Xavier University
Bogota, Colombia04-1995
Skills
- Production planning and inventory management
- Quality control and safety compliance
- Equipment training and process improvement
- Team leadership
- Scheduling efficiency
- Conflict resolution
- Customer feedback analysis
- Employee coaching
- Strategic planning
- Production scheduling expertise
- Data analysis for production
- Workforce training and development
- Health and safety compliance
- Capacity planning strategies
- Data-driven decision making
- Customer support excellence
- Project management skills
Languages
Spanish
Full Professional
Timeline
Production Manager
Landscape Workshop
11.2023 - Current
Trash Patrol
High Five Solutions
03.2020 - 09.2023
Trash Patrol
Aero Groudtek
03.2020 - 09.2023
Assistant Workshop Manager
Groundtek
10.2019 - 03.2021
Assistant Manager
Highfive Solutions
03.2017 - 10.2019
Bachelor of Science - Industrial Engineering
Xavier University