Luis Vasquez
Summary
Resourceful Associate able to handle diverse job requirements and meet company goals. Skilled Assembly Line Worker highly productive working in team-based settings. Excellent listening and problem-solving abilities. Presenting more than 5 years of experience.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Amazon
Reading, PA
11.2021 - Current
- Inspected incoming shipments to verify accuracy and prevent errors.
- Unloaded, inspected and stored damaged and returned products.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Learned duties for various positions and provided backup at key times.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Maintained Rate of 12+ returns processed per hour.
- Reduced order processing time through effective organization and prioritization of tasks.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Dispatcher
Caribe Tours Express Transportation
Reading, Pennsylvania
10.2019 - 10.2021
- Handled incoming calls and emails from customers regarding pickups.
- Scheduled and dispatched drivers to locations in Reading PA and NYC.
- Worked closely with customers to effectively resolve issues and complaints.
- Created delivery routes and optimized plans for traffic, road conditions and other factors.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.
Dispatcher
Nueva Imagen Transportation
Reading, PA
08.2017 - 07.2019
- Monitored flow of paperwork and directed information to appropriate departments.
- Ordered supplies and allocated resources to personnel based on need.
- Coordinated repairs to vehicles to maintain fleet operations.
- Responded to over 60 daily caller requests with information about assistance and timeframes.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Housekeeper
Double Tree Hotel By Hilton
Reading, United States
01.2017 - 06.2017
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Adhered to professional house cleaning checklist.
- Responded to requests from patrons for linens and toiletries
Flagger
Flagger Force Traffic Control Services
Reading, PA
12.2015 - 12.2016
- Patiently directed motorists towards detours and alternate routes.
- Used flagging tools such as stop and slow paddle and red flag.
- Spoke clearly and confidently to drivers to provide detour routes and direct around work areas.
- Improved traffic safety by effectively directing and controlling vehicular flow at construction sites.
- Enhanced team communication by maintaining constant contact with other flaggers, supervisors, and drivers.
Warehouse Employee
Foot Locker
Reading, PA
06.2015 - 12.2015
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Operated RF scanners to track merchandise and verify contents of containers.
- Consistently lifted materials weighing as much as 50 pounds.
Packer
Sweet Street Desserts
Reading, PA
02.2013 - 06.2015
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
- Complied with safety, health and environmental regulations as prescribed by law.
- Measured product sizes, packaging equipment needed and packing options.
- Collaborated with team members to achieve target results.
Education
Associate of Science - Psychology
Reading Area Community College
Reading, PAGED -
Reading Area Community College
Reading, PA2013
Skills
- Warehouse Logistics
- Assembly and production
- Packing and scanning
- Product Knowledge
- Customer Complaint Resolution
- Route deliveries
- Forklift Operation
- Material Handling
- Palletizing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
References
References available upon request.
Timeline
Warehouse Associate
Amazon
11.2021 - Current
Dispatcher
Caribe Tours Express Transportation
10.2019 - 10.2021
Dispatcher
Nueva Imagen Transportation
08.2017 - 07.2019
Housekeeper
Double Tree Hotel By Hilton
01.2017 - 06.2017
Flagger
Flagger Force Traffic Control Services
12.2015 - 12.2016
Warehouse Employee
Foot Locker
06.2015 - 12.2015
Packer
Sweet Street Desserts
02.2013 - 06.2015
Associate of Science - Psychology
Reading Area Community College
GED -
Reading Area Community College