Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Luis Vasquez

Summary

Resourceful Associate able to handle diverse job requirements and meet company goals. Skilled Assembly Line Worker highly productive working in team-based settings. Excellent listening and problem-solving abilities. Presenting more than 5 years of experience.

Overview

11
11
years of professional experience

Work History

Warehouse Associate

Amazon
11.2021 - Current
  • Inspected incoming shipments to verify accuracy and prevent errors.
  • Unloaded, inspected and stored damaged and returned products.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Learned duties for various positions and provided backup at key times.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Maintained Rate of 12+ returns processed per hour.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

Dispatcher

Caribe Tours Express Transportation
10.2019 - 10.2021
  • Handled incoming calls and emails from customers regarding pickups.
  • Scheduled and dispatched drivers to locations in Reading PA and NYC.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Created delivery routes and optimized plans for traffic, road conditions and other factors.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.

Dispatcher

Nueva Imagen Transportation
08.2017 - 07.2019
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Ordered supplies and allocated resources to personnel based on need.
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Responded to over 60 daily caller requests with information about assistance and timeframes.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

Housekeeper

Double Tree Hotel By Hilton
01.2017 - 06.2017
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Adhered to professional house cleaning checklist.
  • Responded to requests from patrons for linens and toiletries

Flagger

Flagger Force Traffic Control Services
12.2015 - 12.2016
  • Patiently directed motorists towards detours and alternate routes.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Spoke clearly and confidently to drivers to provide detour routes and direct around work areas.
  • Improved traffic safety by effectively directing and controlling vehicular flow at construction sites.
  • Enhanced team communication by maintaining constant contact with other flaggers, supervisors, and drivers.

Warehouse Employee

Foot Locker
06.2015 - 12.2015
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders for shipment by picking, packing and labeling merchandise.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Consistently lifted materials weighing as much as 50 pounds.

Packer

Sweet Street Desserts
02.2013 - 06.2015
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Completed daily orders with expert picking and packing of shipments.
  • Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Measured product sizes, packaging equipment needed and packing options.
  • Collaborated with team members to achieve target results.

Education

Associate of Science - Psychology

Reading Area Community College
Reading, PA

GED -

Reading Area Community College
Reading, PA
2013

Skills

  • Warehouse Logistics
  • Assembly and production
  • Packing and scanning
  • Product Knowledge
  • Customer Complaint Resolution
  • Route deliveries
  • Forklift Operation
  • Material Handling
  • Palletizing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

References

References available upon request.

Timeline

Warehouse Associate

Amazon
11.2021 - Current

Dispatcher

Caribe Tours Express Transportation
10.2019 - 10.2021

Dispatcher

Nueva Imagen Transportation
08.2017 - 07.2019

Housekeeper

Double Tree Hotel By Hilton
01.2017 - 06.2017

Flagger

Flagger Force Traffic Control Services
12.2015 - 12.2016

Warehouse Employee

Foot Locker
06.2015 - 12.2015

Packer

Sweet Street Desserts
02.2013 - 06.2015

Associate of Science - Psychology

Reading Area Community College

GED -

Reading Area Community College
Luis Vasquez