Luis Vega
Hanford,CA
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.
Service-oriented driver with years of experience delivering to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
DoorDash
10.2022 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Developed and maintained professional relations between customer, store personnel, and company.
- Maintained positive relationships with customers to promote continued business opportunities.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed strong customer base through efficient and reliable service.
Operator
Leprino Foods Company, West
03.2019 - 05.2022
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Provided on-the-job training to newly hired workers and team members.
- Set up machines to start production cycles and controlled machine settings.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Drafted reports detailing machine production outputs and material quantities.
Truck Unloader
Lowes Home Improvment
01.2018 - 01.2019
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Unloaded packages with care and placed in proper staging area.
- Loaded packages onto pallets and into staging areas as directed.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
Education
No Degree - Mechanical Engineering
West Hills College - Lemoore
Lemoore, CA07.2018
Skills
- Efficient Routing
- Phone Orders
- Smartphone Use
- Time Management
- Customer Inquiries
- Safe Driving
- Customer Service
- Reliable Vehicle
- Keeping Records
- Professional Relationships
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Delivery Driver
DoorDash
10.2022 - Current
Operator
Leprino Foods Company, West
03.2019 - 05.2022
Truck Unloader
Lowes Home Improvment
01.2018 - 01.2019
No Degree - Mechanical Engineering
West Hills College - Lemoore
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