Brad Williams
Warehouse, Foundry and previous Bar Manager
Carbon Cliff,IL
Summary
Motivated Route Builder specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current CDL license with normal endorsement, as well as experience in pallet jack and forklift operator along with Route Truck Driving, works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Experienced Commercial Route Truck Driver, handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and dedication.
Energetic Delivery Man focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms. Dedicated to safety and efficiency with extensive knowledge of vehicle maintenance.
Enthusiastic Route Driver eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of being a Route Driver and training in an ever changing environment and always embracing it. . Motivated to learn, grow and excel in a warehouse or Foundry.
Experienced Bar Manager and Truck Driver with over 25 years of experience in both industries. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
36
36
years of professional experience
Work History
Food Delivery Driver
GrubHub
Moline , IL
01.2016 - 09.2022
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Uber Partner
Uber
Quad Cities, IL, IA. , Illinois, Iowa
11.2013 - 12.2017
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Bar Manager
Shannon's Bar & Grill
Hampton , IL
10.2000 - 08.2016
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 64% improvement over prior onboarding process.
Bar Manager
River Oaks Bar & Grill
Cordova , IL
03.2009 - 02.2016
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Took weekly inventory.
- Opened and closed the bar nightly.
- Maintained excellent service at all times, I also trained all the other employees to do the same thing.
Route Builder
Shwans
Orion, IL
05.2010 - 04.2013
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Completed accurate material and labor estimates for jobs with $Amount+ budgets.
- Met with designers and engineers to address conflicts and reach appropriate solutions.
- Used personal expertise and Skill to assist with completion of building up the work trucks everyday and making sure all the trucks were completely 100% ready for work.
- Inspected and loaded delivery trucks and picked up customer returns.
- Logged mileage, stops, orders and carton counts for each route.
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
- Received, counted and inspected inventory for delivery.
- Processed payments, made change and provided receipts.
- Communicated regularly with Job title for delivery route details and changes.
Education
High School Diploma - College Preparatory
United Township High School
East Moline, IL06.1992
Skills
- Safe Driving
- Inspection Checklists
- Customer Service
- Payment Collection
- Complaint Resolution
- GPS Navigation
- Customer Experience
- Traffic Routing Planning
- Reliable Vehicle
- Hardworking and Responsible
- DOT Regulations Compliance
- Company Safety Standards
- Cash Register Operations
- Driver Scheduling
- Delivery and Trip Logs
- Customer Loyalty
- Dedicated Team Player
- Basic Repairs
- Motor Vehicle Operation
- Professional Relationships
- Maintaining Clean Work Areas
- Heavy Lifting
- Monthly Inventory
- Accurate Recordkeeping
- Equipment Repairs
- Delivering Food
- Effective Planning
- Routine Maintenance
- Customer Inquiries
- Promotional Materials
- Late Shift Availability
- Safe Vehicle Operations
- Quality Deliverables
- Billing and Payment Processing
- Accounts Payable and Accounts Receivable
- Special Requests
- Google Maps
- GPS and Route Planning
- Restocking Items
- Tool Preparation
- Routing Software
- Handheld Scanners
- Keeping Records
- Special Needs Instruction
- Coordinating Efficient Routes
Additional Information
I am a very dedicated and a labor intensive person considering that I am disabled and in a wheelchair, I don't let my disability stop me from getting done what needs to be done, the right way. Please consider me for a position at your company, I promise you that I will not disappoint you.
Timeline
Food Delivery Driver
GrubHub
01.2016 - 09.2022
Uber Partner
Uber
11.2013 - 12.2017
Route Builder
Shwans
05.2010 - 04.2013
Bar Manager
River Oaks Bar & Grill
03.2009 - 02.2016
Bar Manager
Shannon's Bar & Grill
10.2000 - 08.2016
High School Diploma - College Preparatory
United Township High School
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