Luis Ventura
Palmdale,CA
Summary
Friendly and helpful food service worker with prompt nature and willingness to work flexible schedule. Dedicated to top-quality service while maintaining efficiency and compliance with safe food-handling practices.
Overview
8
8
years of professional experience
Work History
Swing Shift Manager
McDonalds
Quartz Hill, CA
04.2019 - Current
- Monitored food preparation, production and plating for quality control
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Kept employees operating productively and working on task to meet business and customer needs
Crew Member
McDonalds
Quartz Hill, California
02.2017 - 04.2019
- Cleaned and sanitized work areas throughout hours of operation and at close of business
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Maintained composure and work quality while under stress
- Used cash registers and POS systems to request and record customer orders and compute bills
Education
High School Diploma -
Quartz Hill High School
Lancaster, CA06.2017
Antelope Valley College
Lancaster, CASkills
- Customer service oriented
- Accurate money handling
- Multitasking
- Safe food handling
- Able to lift 50 pounds
- Excellent listening skills
Timeline
Swing Shift Manager
McDonalds
04.2019 - Current
Crew Member
McDonalds
02.2017 - 04.2019
High School Diploma -
Quartz Hill High School
Antelope Valley College
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