Luis Villanueva Rivera
Visalia,CA
Summary
Proven leader with experience at Amazon, adept in coaching and mentoring teams to exceed production goals while ensuring safety compliance. Skilled in bilingual communication and proficient in standard operating procedures, I excel in optimizing team performance and resolving process challenges through effective delegation and hands-on support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Process Guide
Amazon
10.2023 - Current
- Support the PA and AM of department by effectively managing labor allocation.
- Coordinate tasks seamlessly with other PGs through clear communication.
- Ensure the safety and well-being of associates by ensuring all team members have appropriate PPE at all times.
- Drive workflow and achieve daily production goals within the fulfillment center.
- Provide hands-on assistance and coaching to associates to resolve process challenges and maintain a supportive work environment.
- Proactively identify and address safety hazards, and coach associates in implementing and adhering to safety initiatives.
Shift Manager
Little Ceasers Pizza
06.2022 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
Education
No Degree - Construction Technology
College of The Sequoias
Visalia, CA12.2024
High School Diploma -
La Sierra High School
Visalia, CA06.2022
Skills
- Standard Operating Procedures
- Coaching and Mentoring
- Punctual and Reliable
- Delegating Work
- Safety Compliance
- Flexible Schedule
Certification
- Certification in Construction technology- August 2022- May 2024
Timeline
Process Guide
Amazon
10.2023 - Current
Shift Manager
Little Ceasers Pizza
06.2022 - 08.2023
No Degree - Construction Technology
College of The Sequoias
High School Diploma -
La Sierra High School