Luis Villarreal
Mankato,MN
Summary
Driven and Energetic to become greater than yesterday. Experienced with customer and real human interaction with a personable and reassuring attitude. Highly polite with exceptional ability to pick up things quickly.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Counter Helper
Panda Express
08.2024 - Current
- Proactively resolved minor complaints from patrons before they escalated into larger issues, preserving positive dining experiences.
- Assisted in maintaining a clean and organized work area, ensuring optimal productivity.
- Performed routine maintenance tasks such as cleaning equipment or restocking supplies to maintain an efficient workplace atmosphere.
Guest Service Representative
Kwik Trip
09.2022 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally to maintain customer satisfaction rate.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Construction Assistant
Duarte Construction
01.2020 - 07.2022
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
Education
Minnesota State University - Mankato
Mankato, MN 08.2024 - 05.2028
High School Diploma -
Glencoe-Silver Lake Senior High School
Glencoe, MN 08.2024 - 05.2028
Skills
- Complex Problem-Solving
- Teamwork and Collaboration
- Effective Communication
- Adaptability and Flexibility
- Team Leadership
- Positive Attitude
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Counter Helper
Panda Express
08.2024 - Current
Minnesota State University - Mankato
08.2024 - 05.2028
High School Diploma -
Glencoe-Silver Lake Senior High School
08.2024 - 05.2028
Guest Service Representative
Kwik Trip
09.2022 - Current
Construction Assistant
Duarte Construction
01.2020 - 07.2022
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