Luisa Aloise
Montgomery,Texas
Summary
Highly adaptable professional known for a proactive approach and quick learning abilities. Possesses strong work ethic and exceptional communication skills, with fluency in English, Portuguese, and Spanish, facilitating effective collaboration within dynamic teams and customers. Committed to supporting organizational goals through dedicated contributions.
The gap in my resume from 2023-2025 is from traveling. I had buddy pass privileges through United Airlines and spent a lot of time traveling with the company.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Waitress
Olive Garden Restaurant
Conroe, TX
08.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Delivered food and beverages promptly to tables.
Sales Associate
MW Curated
08.2023 - 12.2023
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Assisted call-in customers with questions and orders.
Shift Leader/Restaurant Server
Crust Pizza
Montgomery, TX
08.2021 - 12.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
Education
Associate of Arts - Liberal Arts And General Studies
Lonestar College
Montgomery, TX12-2023
High School Diploma -
Conroe High School
Conroe, TX05-2022
Bachelor of Science - Accounting
ESAMC
Campinas 02.2025 - 03.2026
Skills
- Quick Adaptation and Learning
- Project Planning
- Teamwork and Collaboration
- Time Management
- Problem-solving Skills
- Multi-tasking strength
- Goal-Oriented
- Exceptional Customer Service
- Flexible Schedule
- Client Service
- Conflict Resolution
Timeline
Waitress
Olive Garden Restaurant
08.2025 - Current
Bachelor of Science - Accounting
ESAMC
02.2025 - 03.2026
Sales Associate
MW Curated
08.2023 - 12.2023
Shift Leader/Restaurant Server
Crust Pizza
08.2021 - 12.2023
Associate of Arts - Liberal Arts And General Studies
Lonestar College
High School Diploma -
Conroe High School