Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luisa Argueta-Menjivar

Miami,Florida

Summary

I am applying for the position of Classroom Trainer. My work ethic and experience fulfill my qualifications as a worthwhile candidate for your consideration. I am a Experienced Trainer with skills in assisting employees in learning new tasks, improving performance, and maximizing productivity all within the scopes/parameters of Swissport policies. Expert lesson/curriculum planner, meticulous and project-leader, with Tenured experience of over more than 17 years within the company.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Classroom Trainer

Swissport USA
Miami, FL
05.2016 - Current
  • Acquired various certifications/licenses in accordance with job duty/training specifications necessary to conduct classroom instructions for Airline specifications in accordance to clients requests.
  • Attained "Subject Matter Expertise" based on fulfilling operational tenured requirements along with previously stated certifications for Security/Secure Breach and Aircraft Cleaning
  • Scheduled classes based on availability of facilities, equipment and instructors.
  • Offered constructive criticism while maintaining a supportive atmosphere in the classroom.
  • Devised programs to develop executive potential among employees.
  • Created tests, exercises and role-plays for courses to verify competency.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Developed course content, materials, and handouts for classroom instruction.
  • Evaluate and assess trainee's performance and provided feedback to improve learning outcomes.
  • Supervised classroom during training delivery to determine if staff followed classroom guidelines and fulfilled necessary requirements of course objectives.
  • Encouraged active participation among learners using questions and discussions.
  • Trained newly hired top talent to fill key positions and maximize productivity.

Cabin Cleaner Lead

SWISSPORT
04.2007 - Current
  • Successfully managing cleaning team responsible for time management of tasks and detail to service to assure that cleaning standards are met
  • Maintain and develop relationship with security and regulatory parties
  • Understand and follow Swissport, TSA, and Dept
  • Of Agriculture regulations
  • Obtained the role of Trainer, responsible in teaching all new employees on Swissport process and procedures
  • Train 8-15 new employee per month
  • Trained teams at various airports, locations includes Miami International, Dulles International and San Francisco International Airports
  • QHSE Safety Committee member

Education

Medical assistant -

Florida Educational Institute
Miami, FL
01.2007

Skills

  • Fluent in Spanish and English
  • Proficient in microsoft365
  • Presentations and Demonstrations
  • Problem solver
  • Lesson Planning
  • Program Management
  • Materials Preparation
  • Course Development
  • Curriculum Planning

Certification

  • Swissport Trainer (2016)
  • Swiss Airlines (2015)
  • Lufthansa Airlines (2014)
  • Cabin Cleaner Lead (2007)

Timeline

Classroom Trainer

Swissport USA
05.2016 - Current

Cabin Cleaner Lead

SWISSPORT
04.2007 - Current

Medical assistant -

Florida Educational Institute
Luisa Argueta-Menjivar