Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LUIS A. CRUZ TORRES

Summary

Experienced Area Maintenance Manager with 12 years of mechanical expertise and a deep understanding of the field. Utilizing problem-solving and analytical skills to optimize production, availability, and reliability. Coordinating resources, parts, and equipment as Area Maintenance Manager to execute planned maintenance and repairs, meeting availability and reliability targets.

Overview

11
11
years of professional experience

Work History

Facilitites Supervisor

Automann Inc
10.2024 - Current
  • Streamlined vendor management by negotiating contracts, monitoring performance, and maintaining strong relationships with service providers.
  • Provided guidance for janitorial staff and event plans.
  • Worked within budget guidelines to accomplish routine repairs, maintenance and special projects.
  • Increased staff competency through targeted training sessions on facility equipment operation and maintenance best practices.
  • Helped select, schedule and oversee contractors.
  • Managed a team of technicians for optimal performance in maintenance tasks and timely completion of projects.
  • Ensured safety compliance by conducting regular inspections, addressing potential hazards, and enforcing facility regulations.
  • Held classes to teach staff facility procedures.
  • Collaborated with other departments to foster efficient use of facility space and resources.

Associate Maintenance Manager

Hello Fresh
04.2023 - Current
  • As a Associate Maintenance Manager, oversee three different teams, including the maintenance technicians, housekeepers, and cardboard running teams.
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
  • Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
  • Managed a team of technicians, providing guidance and support for skill development and performance improvement.

Area Maintenance Manager

Jones Lang Lasalle
07.2020 - 01.2023
  • As a Area Maintenance Manager, oversaw a team of 14 technicians and ensured that they completed their daily tasks and met departmental goals
  • Trained the lead technicians on assigning critical work orders and handling troubled tickets
  • By bridging gaps and creating action plans for execution misses, I was able to improve team performance
  • I was also responsible for scheduling preventative maintenance work and ensuring that it was completed to avoid escalations
  • Additionally, I represented the site on high-level business reviews with operations, support teams, and senior leadership

Service Technician III

Jones Lang Lasalle
06.2018 - 07.2020
  • Started with JLL in June 2018 as an MHE 1
  • Promoted to an MHE 2 in January 2019
  • Promoted to an MHE III in May 2019
  • As a ST3 I act as a lead technician for my shift

Maintenance Technician Assistant

Barnes & Noble DC
11.2013 - 05.2018
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Provided critical support during emergency breakdowns, facilitating quick restorations of production lines.

Education

High School -

New Brunswick High School
New Brunswick, New Jersey

Electricity Basic 1 Certificate -

East Brunswick Vo-Tech
East Brunswick, New Jersey

Associate of Science - Business Administration

Middlesex County College
Edison, NJ
06-2026

Skills

  • Team supervision
  • Training and development
  • Project management
  • Inventory management
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Team building
  • Decision-making
  • Team leadership
  • Multitasking
  • Problem-solving abilities

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Facilitites Supervisor

Automann Inc
10.2024 - Current

Associate Maintenance Manager

Hello Fresh
04.2023 - Current

Area Maintenance Manager

Jones Lang Lasalle
07.2020 - 01.2023

Service Technician III

Jones Lang Lasalle
06.2018 - 07.2020

Maintenance Technician Assistant

Barnes & Noble DC
11.2013 - 05.2018

High School -

New Brunswick High School

Electricity Basic 1 Certificate -

East Brunswick Vo-Tech

Associate of Science - Business Administration

Middlesex County College

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LUIS A. CRUZ TORRES