Luisa Feliz
Stony Point,NY
Summary
Professional Attendance/Residency Liaison, successful at building positive relationships with families, students and school staff to facilitate academic excellence. Strong communication skills, which help to effectively gain cooperation and assist families in need. Exceptional bilingual communication skills and expertise in crisis management.
Overview
29
29
years of professional experience
Work History
Police Sergeant
NYPD
05.2008 - Current
- Collaborate with other agencies within the NYS court system to expedite the arraignment process of newly arrested prisoners
- Plan, schedule and supervise work, schedules and discipline of eleven subordinates
- Diffuse situations volatile or potentially volatile in nature
- Prepare reports and submit communications to Criminal Justice Bureau related to prisoner stats
- Knowledge of Department computer applications and programs
Police Officer
NYPD
03.2000 - 05.2008
- Actively patrolled assigned areas to prevent and detect roadway crimes
- Evaluated complaint and emergency-request information to determine response requirements
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary
- Provided assistance and first aid to victims of crimes
- Issued warnings and citations for traffic violations
- Secured crime scenes, gathered evidence and questioned witnesses
Legal Assistant
Mision Hispana
02.1996 - 02.2000
- Created intake sheets for English and Spanish clients and conducted interviews in both languages
- Assisted clients in the preparation and submission of Immigration forms
- Responsible for filling and organizing documents in a timely manner
Education
Bachelor of Arts - Criminology/ Sociology
John Jay College of Criminal Justice
New York, NY09.1998
Skills
- Proficient in oral and written Spanish and English
- Excellent communication skills
- Collaborative relationships
- Parent liaison
- Intercultural awareness
Timeline
Police Sergeant
NYPD
05.2008 - Current
Police Officer
NYPD
03.2000 - 05.2008
Legal Assistant
Mision Hispana
02.1996 - 02.2000
Bachelor of Arts - Criminology/ Sociology
John Jay College of Criminal Justice
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