Luisa Lopez
Fort Lauderdale,FL
Summary
Qualified Executive with proven track record of leading high-performing teams and driving strategic initiative. Pinnacle Award recipient for top performance in 2024. Successfully managed large-scale projects and implemented innovative solutions to improve operational efficiency. Demonstrated expertise in financial oversight and stakeholder engagement.
Overview
12
12
years of professional experience
Work History
Senior Vice President, National Sites Executive Small Business Payments
BANK OF AMERICA
06.2020 - Current
- Spearheaded nationwide sales operations for Small Business Payments across multiple sites, leading leaders and 60+ individual contributors with national coverage.
- Drove business development through partnerships with Financial Centers, Small Business Segments, and Marketing to optimize acquisition and retention.
- Successfully directed various strategic initiatives/projects including piloting the bank’s new Merchant Platform and standing up a specialized team for the Restaurant industry.
Vice President, District / Market Manager
BANK OF AMERICA
11.2019 - 07.2020
- Led and developed a high-performing team of 17 Field Merchant Consultants, driving growth and client-focused results. Cultivated robust partnerships with leaders across 100+ Financial Centers, aligning sales strategies to deepen market penetration.
Vice President, Centralized Leader
BANK OF AMERICA
05.2018 - 11.2019
- Directed a top-ranked Centralized Sales Team of 20 Merchant Consultants, consistently exceeding growth targets. Designed and executed the Bank of America Merchant Services Internship Program in collaboration with Florida International University, fostering the next generation of sales professionals.
Assistant Vice President, Inside Business Consultant & Performance Specialist
BANK OF AMERICA
04.2013 - 05.2018
- Partnered with 20 Financial Centers to deliver tailored merchant solutions, increasing client satisfaction and revenue. Mentored and developed high-potential sales talent, reducing performance variability through structured coaching and feedback.
Education
Master's Degree - Foreign Languages
Florida Atlantic University
Boca Raton, FL12.2018
Master's preparation - Foreign Languages applied to Business
Cours De Civilisation Française De La Sorbonne
Paris, France08.2015
Skills
- Strategic Leadership: Proven ability to lead large-scale, cross-functional teams to deliver growth-focused results
- Business Development: Expertise in building and maintaining key partnerships to drive market share and optimize client engagement
- Project Management: Skilled in planning and executing complex initiatives that align with organizational goals
- Process Optimization: Experienced in designing and implementing strategies to streamline operations and reduce inefficiencies
LANGUAGES
English
Native or Bilingual
Spanish
Native or Bilingual
French
Native or Bilingual
Portuguese
Full Professional
Italian
Limited Working
Timeline
Senior Vice President, National Sites Executive Small Business Payments
BANK OF AMERICA
06.2020 - Current
Vice President, District / Market Manager
BANK OF AMERICA
11.2019 - 07.2020
Vice President, Centralized Leader
BANK OF AMERICA
05.2018 - 11.2019
Assistant Vice President, Inside Business Consultant & Performance Specialist
BANK OF AMERICA
04.2013 - 05.2018
Master's Degree - Foreign Languages
Florida Atlantic University
Master's preparation - Foreign Languages applied to Business
Cours De Civilisation Française De La Sorbonne
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