Luisa Lopez
Mesa,AZ
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Restaurant Hostess
Serrano’s Mexican Restaurant
10.2021 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Enhanced guest satisfaction through attentive service and effective problem-solving skills.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Science - Nursing
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Multitasking
Certification
- CPR and First Aid Certified
- Arizona Nurse Aide Program Training
Languages
Spanish
Native or Bilingual
Timeline
Server/Restaurant Hostess
Serrano’s Mexican Restaurant
10.2021 - Current
Associate of Science - Nursing
Maricopa Community Colleges, Mesa Community College