Luisa Macias
Indianapolis,IN
Summary
It has always been easy for me to be passionate about helping other and improving ones overall health. I find it rewarding to know I could make a difference for even one person.
Overview
5
5
years of professional experience
1
1
Certification
Work History
In-Home Nanny
Samantha & Drew Schwartz
Muncie, IN
08.2022 - Current
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
- Adapted childcare approach according to each child''s unique personality traits, ensuring personalized care.
- Improved children''s social skills by organizing playdates and group outings.
- Assisted in developing motor skills through engaging physical activities tailored to each child''s abilities.
- Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
Patient Care Technician
Ball Memorial Hospital
Muncie, IN
11.2019 - 10.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Fostered clean and hygienic environment.
- Implemented infection control protocols, contributing to safer hospital environment.
Server
Outback Steakhouse
Muncie, IN
02.2021 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Associates RRT - Respiratory Therapist
Ivytech Community College
Lawrence, INHigh School Diploma - Academic Honors
Jay County High School
Portland, IN05.2019
Skills
- Strong work ethic
- Reliability and punctuality
- Toddler engagement techniques
- Professionalism and discretion
- Effective communication techniques
- Hygiene and grooming assistance
- Nutritional meal planning
- Creative play ideas
- Behavior management strategies
- Patience and tact
- Homework help
- Educational support
- Safety awareness
- First aid
- Social integration
- Cleaning and sanitation
- Family support
- Emotional support
- Outdoor activities
- Problem-solving
- Relationship building
- Creative thinking
- Child supervision
- Housekeeping and cleaning
- Cooking
- Critical thinking
- Praise and encouragement
- Computer use
- Heartsaver first aid CPR AED (first aid CPR AED)
- Teamwork and collaboration
- Time management
- Multitasking ability
Certification
Dementia Care
Languages
Spanish
Native or Bilingual
Timeline
In-Home Nanny
Samantha & Drew Schwartz
08.2022 - Current
Server
Outback Steakhouse
02.2021 - 07.2022
Patient Care Technician
Ball Memorial Hospital
11.2019 - 10.2022
Associates RRT - Respiratory Therapist
Ivytech Community College
High School Diploma - Academic Honors
Jay County High School