Luis A Mejia
Springfield,MA
Summary
Energetically driven and highly skilled in warehouse operations and customer service, I significantly contributed to sales growth and performance improvement. Leveraging expertise in packaging and labeling alongside a friendly, positive attitude, I excel in multitasking and problem-solving, ensuring safety and efficiency in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
C&S Wholesale Grocers Inc.
Westfield, MA
09.2018 - 03.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
General Associate
Fortuna Auto Sales Inc.
Springfield, MA
11.2017 - 09.2018
- Strengthened customer loyalty through attentive service and personalized recommendations.
- Increased sales with effective product displays and persuasive communication skills.
- Enhanced customer satisfaction by providing excellent service and addressing concerns promptly.
- Streamlined inventory management through regular monitoring and efficient organization.
- Assisted coworkers when needed for optimal teamwork within the workplace.
- Responded to telephone, email and in-person customer inquiries.
- Scheduled routine site maintenance and repair activities to avoid office disruptions.
- Collected, arranged, and input information into database system.
Packer
Coworx Staffing
Holyoke, MA
05.2017 - 10.2017
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Team Leader
Whole Foods Market Inc
Swedesboro, NJ
09.2016 - 02.2017
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Team Member
DiMarco Mini Market
Chester, PA
01.2014 - 09.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked and pulled defective or expired products from shelves.
- Improved inventory accuracy by conducting regular stock audits and updating records accordingly.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured optimal inventory levels, utilizing demand forecasting and inventory management techniques.
Education
High School Diploma -
Chester High School
Chester, PA05.2015
Skills
- Packaging and Labeling
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Loading and unloading
- Warehouse Safety
- Warehouse Operations
- Customer Service
- Performance Improvement
- Sales Growth
- Friendly, Positive Attitude
- Problem-Solving
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Additional Information
R.O.T.C. 2011-2015
Timeline
Warehouse Worker
C&S Wholesale Grocers Inc.
09.2018 - 03.2024
General Associate
Fortuna Auto Sales Inc.
11.2017 - 09.2018
Packer
Coworx Staffing
05.2017 - 10.2017
Team Leader
Whole Foods Market Inc
09.2016 - 02.2017
Team Member
DiMarco Mini Market
01.2014 - 09.2016
High School Diploma -
Chester High School