Luisa Ornelas
Denton,TX
Summary
Developed excellent customer service and communication skills in fast-paced retail environment. Skilled in problem-solving and managing customer interactions efficiently. Looking to transition into new field where these transferable skills can be effectively applied and further developed.
Overview
4
4
years of professional experience
Work History
Sales Associate
Sunglass Hut
Denton, TX
03.2025 - Current
- Assisted customers in selecting sunglasses that match personal style and preferences
- Demonstrated product features and benefits to enhance customer experience
- Processed transactions accurately using point-of-sale system
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer inquiries and concerns promptly, ensuring satisfaction
Car Hopper
Sonic Drive-in
Denton, TX
11.2022 - Current
- Delivered exceptional customer service to drive-in patrons, ensuring satisfaction with orders.
- Efficiently managed order delivery to multiple stalls, optimizing workflow and reducing wait times.
- Collaborated with kitchen staff to maintain quality control and timely food preparation.
- Trained new team members on operational procedures and customer interaction techniques.
- Resolved customer complaints effectively, maintaining a positive dining experience for guests.
- Maintained cleanliness and organization of work areas to comply with health standards and safety regulations.
Education
High School Diploma -
John H Guyer High School
Denton, TX05-2024
Skills
- Exceptional customer service
- Time management
- Problem-solving
- Goal oriented
- Teamwork and collaboration
- Bilingual
Timeline
Sales Associate
Sunglass Hut
03.2025 - Current
Car Hopper
Sonic Drive-in
11.2022 - Current
High School Diploma -
John H Guyer High School