Luisa Ramon
Summary
Dedicated and empathetic worker with direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction.
Overview
4
4
years of professional experience
Work History
Site Manager
Centers Urgent Care
Middle Village, NY
01.2022 - 01.2025
- Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
- Interviewed and hired qualified candidates to fill open staff positions.
- Organized social events such as fundraisers and workshops to help establish company exposure.
- Negotiated contracts with suppliers regarding services such as DOT Physicals, Drug testing and BAT.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Medical Assistant
Centers Urgent Care
Middle Village, NY
08.2021 - 01.2022
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant Instructor
Laguardia Community College
Queens, NY
03.2021 - 08.2021
- Observe, mentor and evaluate students performing and troubleshooting EKG's and venipuctures procedures and providing appropriate feedback on work.
- Conduct tests and quizzes to evaluate student progress with course material.
- Participate in meetings with faculty to discuss and improve course curriculum.
Education
Certified Clinical Medical Assistant -
LaGuardia Community College
Long Island City, NY03-2021
High School Diploma -
E.B.C High School For Public Service
New York, NY06-2017
Skills
- Organization
- Adaptability and flexibility
- Bilingual (English & Spanish)
Timeline
Site Manager
Centers Urgent Care
01.2022 - 01.2025
Medical Assistant
Centers Urgent Care
08.2021 - 01.2022
Medical Assistant Instructor
Laguardia Community College
03.2021 - 08.2021
Certified Clinical Medical Assistant -
LaGuardia Community College
High School Diploma -
E.B.C High School For Public Service