Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luisa Rosario

The Bronx,NY

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.

Overview

14
14
years of professional experience

Work History

Direct Support Professional Caregiver

Home Business
06.2017 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Sales Associate

Volvo of Santa Monica
10.2016 - 06.2017
  • Built relationships with customers to encourage repeat business.
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
  • Delivered exceptional service, consistently meeting or exceeding performance metrics.
  • Provided personalized product recommendations based on customers'' needs and preferences.
  • Collaborated with team members to exceed sales targets and achieve company goals.

Sales Representative

BMW of Tenafly
02.2011 - 09.2015
  • Expanded customer base through cold calling, networking, and relationship building.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Exceeded sales targets through effective planning and goal setting.

Education

Associate of Science - Psychology

Bergen Community College
Paramus, NJ
06.2003

Skills

  • Personal Hygiene Assistance
  • Emotional Support
  • Meal Preparation
  • Community Integration
  • Transportation Assistance
  • Patient Care

Languages

Spanish
Native or Bilingual

Timeline

Direct Support Professional Caregiver

Home Business
06.2017 - Current

Sales Associate

Volvo of Santa Monica
10.2016 - 06.2017

Sales Representative

BMW of Tenafly
02.2011 - 09.2015

Associate of Science - Psychology

Bergen Community College

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Luisa Rosario