Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Luisa Schoepf

Edison

Summary

Dedicated, results-oriented with a strong work ethic and a positive "can-do" attitude. An outstanding, high-energy achiever, successful communicator, and effective team player with excellent interpersonal skills. Highly trusted to maintain strict confidentiality. Multilingual (English-Spanish-German), Strong cultural awareness and sensitivity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Human Services Police Dispatcher

IXP Corporation
05.2025 - Current
  • Dispatch police units to psychiatric hospitals, developmental centers, and human services incidents- Enter and manage missing juvenile (JJC) and patient records- Collaborate closely with the Division of Child Protection and Permanency (DCP&P) and other agencies- Manage sensitive and high-priority calls with a professional, calm, and positive attitude.
  • 3 years

911 Dispatcher

911 Dispatcher-Lawrence Police Department
01.2024 - 04.2025
  • Coordinated appropriate emergency personnel with proper response and accurate response time- Handled high-priority calls with a calm, positive, and motivated attitude-Managed incident reporting and dispatching using IMC CAD- Utilized NCIC and NJ Courts (PCSAM) databases to verify and update sensitive records-Gained in-depth knowledge of the 911 dispatch programs and procedures.
  • 1 year 4 months

911 Dispatcher

911 Dispatcher- Princeton Police Department
10.2022 - 12.2023
  • Coordinated appropriate emergency personnel with proper response and accurate response time- Handled calls with a calm, positive, and motivated attitude- Managed incident reporting and dispatching using Lawsoft CAD-Utilized NCIC and NJ Courts (PCSAM) databases to verify and update sensitive records.
  • 1 year 3 months

Staffing Coordinator

Instacare Home Health Solutions LLC.
05.2022 - 07.2022
  • Provided patients with the utmost care daily by scheduling and contacting reliable caregivers who could provide quality care.
  • 3 months

Assistant Toddler Teacher

Edgar Early Learning Center
03.2021 - 05.2022
  • Duties included assisting in delivering curriculum, providing care for, and teaching infants and toddlers by engaging with them, and supervising their activities.
  • 1 year 3 months

Education

Bachelor of Arts - BA - Criminal Justice

Kean University
05-2026

Associate of Science - Criminal Justice/Police Science

Middlesex College
08-2025

Skills

  • Confidentiality
  • Problem-solving
  • Prioritizing situations
  • Multitasking
  • Reliability
  • Public safety awareness

Websites

Certification

  • NSI Training: Public Safety Telecommunications
  • Basic Life Support for Healthcare and Public Safety (BLS)
  • Human Trafficking- Certificate of Training
  • IS-907: Active Shooter: What You Can Do
  • Swatting- Certificate of Training

Languages

German (Elementary)
Spanish (Professional Working)

Timeline

Human Services Police Dispatcher

IXP Corporation
05.2025 - Current

911 Dispatcher

911 Dispatcher-Lawrence Police Department
01.2024 - 04.2025

911 Dispatcher

911 Dispatcher- Princeton Police Department
10.2022 - 12.2023

Staffing Coordinator

Instacare Home Health Solutions LLC.
05.2022 - 07.2022

Assistant Toddler Teacher

Edgar Early Learning Center
03.2021 - 05.2022

Bachelor of Arts - BA - Criminal Justice

Kean University

Associate of Science - Criminal Justice/Police Science

Middlesex College

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