Luis Adrian Alonzo
McAllen
Summary
Detail-oriented Integration Technician with a strong background in customer support and troubleshooting. Proven ability to enhance system reliability through effective collaboration and problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Integration Technician
SpaceX
Brownsville, TX
10.2021 - 04.2026
- Assembled and integrated complex aerospace systems following established protocols and safety standards.
- Conducted thorough testing of integrated components to ensure optimal functionality and compliance with specifications.
- Collaborated with engineering teams to troubleshoot integration issues, enhancing system reliability and performance.
- Utilized advanced diagnostic tools to perform root cause analysis on integration failures, leading to process improvements.
Mechanic
Seneca Foods
Blue Earth, MN
07.2020 - 08.2024
- Diagnosed mechanical issues in equipment, ensuring operational efficiency across production lines.
- Conducted preventive maintenance on machinery, reducing downtime and extending equipment lifespan.
- Collaborated with team members to troubleshoot complex systems, enhancing problem-solving strategies.
- Implemented safety protocols during repairs, maintaining compliance with industry standards and regulations.
Server
Jimmys Egg
McAllen, TX
05.2013 - 04.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu items and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed orders efficiently using point-of-sale systems for accurate billing.
Server Trainer
Red Lobster Restaurant
McAllen, TX
08.2012 - 06.2017
- Trained new servers on menu knowledge and customer service excellence.
- Developed training materials to enhance staff onboarding procedures.
- Monitored server performance to ensure adherence to service standards.
- Implemented process improvements to streamline training sessions.
Education
Associate of Science - Electrical Engineering
South Texas College
McAllen, TX06-2017
High School Diploma -
High School
McAllen, TX06-1993
Skills
- Customer support
- Software installation
- Application integration
- Network configuration
- System testing
- Wireless networking
- Hardware installation
- Sales support
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Active listening
- Self motivation
- Interpersonal skills
- Customer relationship management
Accomplishments
- Supervised team of 12 staff members.
- Achieved certified trainer by completing red lobster certified training program with accuracy and efficiency.
- Resolved product issue through consumer testing.
- I speak, read and write fluent spanish and english.
- I also completed a trailer driver cdl school.
- i am certified in borescoping, OTW welding, lock out tag-out
- certified electrican, communication skills
Certification
- Licensed welder - still active
- electrician Training - still active
- Certified otw welder, spacex - still active
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
- Cooking
- Documenting and sharing travel experiences
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- I like working with my hands and fixing things
- Music
- riding motorcycle
Timeline
Integration Technician
SpaceX
10.2021 - 04.2026
Mechanic
Seneca Foods
07.2020 - 08.2024
Server
Jimmys Egg
05.2013 - 04.2020
Server Trainer
Red Lobster Restaurant
08.2012 - 06.2017
Associate of Science - Electrical Engineering
South Texas College
High School Diploma -
High School