Luisadrian Rodriguez
Glendale,CA
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
Work History
Cashier/Kitchen Crew
Li Cha Tea
Northridge, CA
06.2026 - Current
- Monitored inventory levels and reported stock shortages to management promptly.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
- Collaborated with team members to streamline checkout processes, reducing wait times.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Operated kitchen equipment to prepare food items efficiently and safely.
- Trained new employees on food preparation techniques and safety protocols.
FOH Worker
Glendale Performing Arts Center
Glendale, CA
08.2021 - 05.2023
- Managed ticketing operations, ensuring accurate sales and efficient queue management.
- Provided exceptional customer service to enhance visitor experiences during performances.
- Assisted in event setup and breakdown, maintaining a clean and organized front of house area.
- Trained new crew members on equipment operation and safety procedures.
Cashier/Fishmonger/Janitor
Fish King
Glendale, CA
02.2022 - 10.2022
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Assisted customers with product selection, providing expert knowledge on meat types and cooking methods.
- Trained new staff on proper techniques for meat handling, storage, and sanitation practices.
- Operated and maintained cutting tools and equipment to ensure safety and efficiency in meat preparation.
- Monitored inventory levels of cleaning supplies and requested restocking as needed.
- Assisted in training new staff on proper cleaning techniques and safety standards.
Education
Bachelor of Science - Kinesiology
Dominican University of California
San Rafael, CA06-2028
High School -
Glendale High School
Glendale, CA06-2024
Skills
- Customer service
- Complex Problem-solving
- Communication
- Team leadership
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
Accomplishments
- Dominican University | Lacrosse Player
- Dominican University | PSAAC Member
- Glendale High School | 2 Year Varsity Lacrosse Captain
- Glendale High School | G.A.M.E. Club Board Member
Timeline
Cashier/Kitchen Crew
Li Cha Tea
06.2026 - Current
Cashier/Fishmonger/Janitor
Fish King
02.2022 - 10.2022
FOH Worker
Glendale Performing Arts Center
08.2021 - 05.2023
Bachelor of Science - Kinesiology
Dominican University of California
High School -
Glendale High School