Luisa Fernanda Gualteros Pulido

Responsible for supporting software quality assurance processes, ensuring the proper functioning of applications before release. Plan, analyze, design, and execute various manual tests, as well as report bugs using tools such as Bugzilla and Testlink.
Execute front-end functional tests, query logs, and database records. Participate in internal audits to ensure regulatory compliance, presenting progress against the user stories assigned in each sprint, using agile methodology.

• Monitoring applications according to established standards
for the analysis and development of information systems.
• Completing monthly progress reports.
• Managing progress committees.
• Submission of monthly reports (internal to the company)
using tools such as Excel, Powerpoint, Access, SQL server
2008, Powerbuilder, Sybase.
• Preventive monitoring.
• Help desk (remote, telephone and in-person assistance).
• Training users on different internal company applications.
• Active directory administration.
• Support for maintenance of standard internal applications and the website, developed in .NET, Java and PHP.
• Technical documentation of changes made.
• Infrastructure support
• Temporary remote assistance