Luisa Fernanda Villegas Rua
Elizabeth,NJ
Summary
Efficient professional with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation and service needs.
Overview
5
5
years of professional experience
Work History
Driver
DoorDash
Elizabeth, 07208
10.2023 - 12.2024
- Verified the contents of inventory loads against shipping papers.
- Documented daily mileage, gas, and other data.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Delivered goods and services to customers on time and in excellent condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Delivered packages to customers in a timely and efficient manner.
- Managed time effectively to meet tight delivery deadlines.
Restaurant Server
Restaurants-America
Elizabeth, 07208
12.2021 - 02.2023
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Presented menus and answered questions regarding items.
- Assisted other servers as needed during peak hours or special events.
- Communicated effectively with kitchen staff regarding order status updates.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Call Center Executive
Movistar
02.2020 - 05.2021
- Responded to customer inquiries, complaints, and requests in a timely manner.
- Maintained accurate records of all conversations with customers.
- Oversaw daily operations of call center team, ensuring adherence to performance standards.
- Tracked customer orders from start to finish using order management systems.
- Updated databases with new and modified customer data.
- Resolved customer complaints quickly and efficiently.
Education
High School Diploma -
Inem Jose Celestino Mutis,
Colombia 12-2017
Skills
- Delivery pickup
- Daily logging
- Commercial driving
- Vehicle inspection
- Punctual and reliable
- Valid Driver's license
- Equipment operation
- Punctuality
- Customer service
- Friendly and outgoing
Timeline
Driver
DoorDash
10.2023 - 12.2024
Restaurant Server
Restaurants-America
12.2021 - 02.2023
Call Center Executive
Movistar
02.2020 - 05.2021
High School Diploma -
Inem Jose Celestino Mutis,