Luis Alberto Cortes Rosas
Bronx
Summary
Service industry professional with history of supporting operational efficiency and enhancing client satisfaction. Recognized for strong teamwork and adaptability in dynamic environments. Known for excellent communication skills and commitment to achieving high-quality results.
Overview
9
9
years of professional experience
Work History
Service Aide
Jacobi Medical Center
09.2021 - Current
- Maintained cleanliness and sanitation in assigned areas, adhering to health and safety standards.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring efficient performance.
- Assisted in training new staff on proper cleaning techniques and equipment usage for operational consistency.
- Implemented improved cleaning procedures that enhanced overall facility appearance and hygiene compliance.
COVID-19 Temperature Screener
Jacobi Medical Center
01.2021 - 09.2021
- Conducted temperature screenings for individuals entering facilities, ensuring compliance with health protocols.
- Recorded and reported temperature data accurately to maintain safety standards.
- Implemented efficient screening processes, reducing wait times for individuals entering premises.
- Trained new staff on screening procedures and emergency response protocols.
Sales Associate
Adidas
04.2021 - 07.2021
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions, policies, and product features to address customer inquiries effectively.
- Executed daily inventory management tasks, ensuring accurate stock levels and organization on sales floor.
- Collaborated with team members to create visually appealing displays that attracted customer attention and increased sales.
Assistant Store Manager
Jimmy Jazz
10.2016 - 10.2020
- Supervised daily operations ensuring adherence to company policies and standards.
- Trained and developed team members to enhance customer service skills and product knowledge.
- Implemented inventory management practices to streamline stock levels and reduce waste.
- Analyzed sales reports to identify trends, informing strategic decisions for promotions and merchandising.
Education
No Degree - Health Services Administration
Lehman College
Bronx, NY06-2026
Certificate -
Winter EMS Academy (WEMSA)
Fort Totten, NY06-2019
High School Diploma -
The Urban Assembly School For Emergency Management
New York, NY06-2017
Skills
- Strong work ethic
- Empathy and patience
- Data entry proficiency
- Record keeping
Languages
English
Spanish
Timeline
Service Aide
Jacobi Medical Center
09.2021 - Current
Sales Associate
Adidas
04.2021 - 07.2021
COVID-19 Temperature Screener
Jacobi Medical Center
01.2021 - 09.2021
Assistant Store Manager
Jimmy Jazz
10.2016 - 10.2020
No Degree - Health Services Administration
Lehman College
Certificate -
Winter EMS Academy (WEMSA)
High School Diploma -
The Urban Assembly School For Emergency Management
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