LUIS ALEXANDER ROCHE RODRIGUEZ
San Diego,CA
Summary
Dynamic professional with a proven track record at KATY'S BOUTIQUE, enhancing sales through innovative merchandising and superior customer service. Skilled in business management and relationship building, adept at creating loyal client bases and driving brand promotion. Excelled in machine operation at Baxter International Inc, demonstrating adaptability and attention to detail. Accomplished KATY'S BOUTIQUE proficient in managing boutique operations and teams with forward-thinking and creative mindset. Skilled in merchandising and promoting products to consumers and building long-lasting relationships.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Boutique Manager
KATY'S BOUTIQUE
01.2021 - 05.2024
- Increased sales through effective visual merchandising and creative window displays.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Coordinated special events to promote the boutique''s brand, driving foot traffic and generating media coverage.
- Analyzed sales reports to identify best-selling items and adjust buying decisions accordingly.
- Developed a loyal client base by building strong relationships and offering exceptional service.
- Maintained a visually appealing store environment by adhering to company merchandising guidelines and standards.
- Resolved customer complaints with professionalism, ensuring a positive shopping experience for all guests.
Machine Operator
Baxter International Inc
04.2016 - 03.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
Education
INDUSTRIAL ELECTRICIAN -
POLITECNICO LOYOLA
DOMINICAN REPUBLIC04.2022
High School Diploma -
POLITECNICO FRANCISCO JOSE PEINADO
DOMINICAN REPUBLIC11.2016
Skills
- Customer Service
- Store operations
- Business Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Customer Service Management
- Relationship Building
- Customer Relations
- Staff training/development
- Decision-Making
- Adaptability and Flexibility
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Boutique Manager
KATY'S BOUTIQUE
01.2021 - 05.2024
Machine Operator
Baxter International Inc
04.2016 - 03.2020
INDUSTRIAL ELECTRICIAN -
POLITECNICO LOYOLA
High School Diploma -
POLITECNICO FRANCISCO JOSE PEINADO
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