Katherine McMillen
Nashville,TN
Summary
Driven and reliable, with a proven track record in customer service and time management, honed across roles at Katy's Hallmark and beyond. Excelled in fast-paced environments, quickly mastering tasks such as inventory management and customer assistance, demonstrating a strong work ethic and empathy towards customer needs. Enhanced team performance through exceptional service and punctuality.
Overview
4
4
years of professional experience
Work History
Store Team Member
Katy's Hallmark
11.2023 - 05.2024
- Performed various tasks in the store front, including checking people out, restocking inventory, wrapping gifts, and maintaining cleanliness
- Greeted customers entering store and responded promptly to customer needs.
Intern
Pediatric Therapies
01.2024 - 01.2024
- Learned about the various responsibilities and tasks involved in speech pathology from firsthand experience.
Store Team Member
Hey Sugar!
05.2022 - 07.2023
- Assisted with customer service, fulfillment of online orders, dough preparation, store maintenance, and dishwashing.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Counselor
Sequoia Day Camp
06.2020 - 07.2020
- Supervised and engaged with children throughout the day, ensuring their well-being and enjoyment.
Education
High School Diploma -
Saint Cecilia Academy
Nashville, TN05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
Timeline
Intern
Pediatric Therapies
01.2024 - 01.2024
Store Team Member
Katy's Hallmark
11.2023 - 05.2024
Store Team Member
Hey Sugar!
05.2022 - 07.2023
Counselor
Sequoia Day Camp
06.2020 - 07.2020
High School Diploma -
Saint Cecilia Academy
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