Luis Alexander Vallecillo Burgalin
Alexandria,VA
Resumen profesional
Versatile person and capable of simultaneous tasks. With extensive experience in work environments in which commitment and the ability to work in a team is valued. I am characterized by my dynamism, proactivity and enthusiasm. Operational problem solver with experience on the front line and collaborative nature. Ingenious to balance the needs of customers and the company. I have good digital knowledge. I am looking to develop professionally.
Datos destacados
4
4
years of professional experience
Historial laboral
Shif líder
Andy’s Pizza
Alexandria , VA
10.2023 - Actual
- Control and monitoring of inventories to avoid shortages or excesses.
- Supervision of work teams to ensure compliance with objectives and deadlines.
- Active participation in the process of selection and hiring of personnel.
- Control of attention and service to customers and the resolution of any incident.
- Planning and direction of daily operations.
- Control and cash tonnage in the shift in my charge.
- Aplicación de medidas para mejorar la productividad.
Assitant Manager
Chipotle
Washington , DC
04.2022 - 12.2024
- Supervision of personnel in the customer service area.
- Evaluation and monitoring of service quality indicators.
- Advice to staff in solving customer problems.
- Coordination and supervision of the cleaning and maintenance of the premises.
- Conducting internal audits to identify areas for improvement and correct deviations.
- Control of the quality and efficiency of the tasks completed by the employees.
- Real-time service quality process management.
- Data analysis and reports for strategic decision-making in the improvement of the service.
- Review of the inventory by physical and computer counting.
- Money management and cash management.
- Opening and closing of the box at the end of each shift.
- Attention and customer service.
Cocinero parrillero
Ihop
Alexandria, VA
12.2020 - 08.2021
- Control de los tiempos y tipos de cocción de parrillas y cocina.
Formación
Diseño Grafico - General Design
Universidad Politécnica De Nicaragua
Managua-Nicaragua07.2019
High school -
Padre Bruno Martínez High School
Managua-Nicaragua12.2014
Aptitudes
- Production reporting
- Decision-making capacity
- Shift leadership
- Verbal and written communication
- Quality inspections
- Inventory counts
- Performance metrics
- Domain of software
Compliance with work standards
Communication skills
Stock control
Idiomas
Inglés
Intermedio (B1)
B1
Español
Avanzado (C1)
C1
Cronología
Shif líder
Andy’s Pizza
10.2023 - Actual
Assitant Manager
Chipotle
04.2022 - 12.2024
Cocinero parrillero
Ihop
12.2020 - 08.2021
Diseño Grafico - General Design
Universidad Politécnica De Nicaragua
High school -
Padre Bruno Martínez High School
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