Luisana Meza
Lubbock,TX
Summary
Dedicated and versatile professional with a proven track record. Seeking a challenging role where I can leverage my diverse experiences, including teaching, service coordination, and customer service, to contribute to the success and growth of my employer. Eager to apply my strong organizational skills, adaptability, and commitment to excellence in a dynamic work environment.
Overview
21
21
years of professional experience
Work History
6th Grade Social Studies Teacher
Deming Public Schools
06.2017 - 01.2022
- Planned and implemented integrated Social Studies lessons to meet Common Core Curriculum Standards.
- Planned and implemented program of study to meet individual needs, interests and abilities of students.
- Cultivated and maintained open lines of communication with students and parents concerning students' academic, social and behavioral progress.
- Established and maintained standards of appropriate student behavior and discipline to achieve functional learning atmosphere in classroom.
- Utilized technology to enhance student education and grasp of materials.
Care Coordinator
Ben Archer Health Center
02.2013 - 05.2017
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported patient care excellence via planning and interpretation of programs.
Overnight Stock Associate
Walmart
04.2005 - 11.2012
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Unloaded arriving product stock and moved to store display areas.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
Customer Service Associate
Mervyn's Department Store
02.2001 - 02.2005
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ04.2017
High School Diploma -
Littlerock High School
Littlerock, CASkills
- Fluent in Spanish
- Inventory Management
- Adaptability and Flexibility
- Strong Organizational Skills
- Proficient in Microsoft Office
- Typing: 50WPM with 90% Accuracy
Timeline
6th Grade Social Studies Teacher
Deming Public Schools
06.2017 - 01.2022
Care Coordinator
Ben Archer Health Center
02.2013 - 05.2017
Overnight Stock Associate
Walmart
04.2005 - 11.2012
Customer Service Associate
Mervyn's Department Store
02.2001 - 02.2005
Bachelor of Science - Business Administration And Management
University of Phoenix
High School Diploma -
Littlerock High School
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