LUISANNA BAEZ LIRIANO
Union City,NJ
Summary
Dedicated and compassionate Certified Medical Assistant with over 6 years of experience providing clinical and administrative support in pediatric, adult, and urgent care settings. Skilled in phlebotomy, IV medication administration, medical transcription, patient care, front desk operations, insurance verification, and assisting physicians during medical procedures. Strong leadership, communication, and organizational skills with a commitment to delivering exceptional patient care.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Medical Assistant / Front Desk
Baker Health
03.2023 - Current
- Recorded vital signs and updated electronic medical records (EMR).
- Performed EKGs and other clinical procedures within scope of practice.
- Provide clinical and administrative support for pediatric and adult patients.
- Perform medical transcription for physicians.
- Administer IV infusions, medications, and antibiotics as prescribed.
- Assist physicians during in-office medical procedures.
- Prepare and organize medications and medical supplies.
- Send electronic prescriptions to pharmacies.
- Perform patient check-in and check-out.
- Verify insurance eligibility and benefits.
- Register new patients and update electronic medical records (EMR).
- Schedule appointments and manage front desk operations.
- Communicate with patients through the patient portal and phone.
- Deliver exceptional customer service and patient education.
- Serve as a team leader by assisting staff and ensuring efficient daily workflow.
Medical Assistant / Phlebotomist
FastMed Urgent Care
09.2021 - 08.2023
- Performed venipuncture and specimen collection following safety protocols.
- Collected, labeled, and prepared laboratory specimens for testing.
- Recorded vital signs and updated electronic medical records (EMR).
- Assisted physicians with examinations and medical procedures
- Performed EKGs and other clinical procedures within scope of practice.
- Educated patients regarding laboratory testing and treatments.
- Maintained exam rooms and ensured compliance with infection control standards.
- Delivered high-quality patient care in a fast-paced urgent care environment.
Makeup Laboratory Colorist
Intercos America
03.2014 - 03.2020
- Maintained quality standards in laboratory production.
- Collaborated with production teams to meet deadlines.
- Performed documentation and quality control.
- Ensured compliance with safety procedures.
Education
Associate Degree - Bioanalysis
UTESA
Dominican Republic12.2013
Skills
- Epic EMR
- EClinicalWorks (si lo usas)
- Athenahealth (si lo usas)
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Medical Documentation
- Medical Transcription
- Insurance Verification
- Electronic Medical Records (EMR)
- Patient Care
- Pediatrics & Adult Medicine
- IV Therapy
- Medication Administration
- Phlebotomy
- Front Desk Operations
- Appointment Scheduling
- Team Leadership
- Customer Service
- Communication
- Time Management
- Bilingual: English & Spanish
Certification
- Certified Medical Assistant (CMA)
- Certified Phlebotomy Technician
- EKG Certified
Timeline
Medical Assistant / Front Desk
Baker Health
03.2023 - Current
Medical Assistant / Phlebotomist
FastMed Urgent Care
09.2021 - 08.2023
Makeup Laboratory Colorist
Intercos America
03.2014 - 03.2020
Associate Degree - Bioanalysis
UTESA