Luisenny Gomez Almonte
Paterson,NJ
Summary
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
10
10
years of professional experience
Work History
Sales Representative / Customer Service
Metro by T-Mobile
2024.12 - 2025.10
- Provided outstanding customer service, assisting clients with sales, bill payments, and account activations.
- Promoted and upsold devices and accessories, consistently meeting sales targets.
- Managed store appearance, handled customer inquiries, and maintained daily operations.
Sales Representative
Aaron’s Furniture
2024.03 - 2024.11
- Assisted customers with furniture selection, purchases, and financing.
- Processed payments accurately and maintained sales records.
- Ensured excellent customer satisfaction and followed up on client needs.
- Analyzed customer needs to recommend appropriate products and solutions effectively.
- Executed sales strategies to meet or exceed monthly targets consistently.
Sales Representative / Customer Service
Metro by T-Mobile
2019.10 - 2023.09
- Greeted customers and assisted with product purchases, service activations, and billing.
- Maintained store organization and contributed to daily inventory management.
- Cultivated strong customer relationships to enhance satisfaction and retention.
- Executed sales strategies to meet or exceed monthly targets consistently.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Owner / Supervisor
ZennySmartPhone
2017.11 - 2019.04
- Managed store operations including opening/closing, inventory control, and sales.
- Provided excellent customer service and ensured merchandise security.
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Managed financial operations, optimizing budgeting processes for improved profitability.
Sales Representative
Orange / Altice
2015.10 - 2017.10
- Assisted customers with activations, billing, and upgrades.
- Supported merchandising standards and contributed to team sales goals.
- Executed sales strategies to meet or exceed monthly targets consistently.
Education
Computer Engineering Student -
Technological University of Santiago (UTESA)
Mao Valverde, DRElectrical Engineering - undefined
INPONOR Technical Institute
Mao Valverde, DR01.2013
Skills
- Microsoft Office Suite
- Communication
- Creativity & Problem Solving
- Organizational Skills
- Information Security Awareness
- Customer service
LANGUAGES
Spanish (Native)
English (Fluent)
Timeline
Sales Representative / Customer Service
Metro by T-Mobile
2024.12 - 2025.10
Sales Representative
Aaron’s Furniture
2024.03 - 2024.11
Sales Representative / Customer Service
Metro by T-Mobile
2019.10 - 2023.09
Owner / Supervisor
ZennySmartPhone
2017.11 - 2019.04
Sales Representative
Orange / Altice
2015.10 - 2017.10
Electrical Engineering - undefined
INPONOR Technical Institute
Computer Engineering Student -
Technological University of Santiago (UTESA)