Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Guillermo Morera Aguero

Summary

Experienced Business Administrator in data analysis and Master in Business Intelligence with 4 years working in IT implementation projects, identifying KPI's, planning User Accepting Testings and developing functional dashboards in Power BI, Tableau and Excel to ensure effective decision making based on accurate data analysis. Proficient process specialist customizing end users workflows to meet software capabilities, developing and executing training plans to large groups of new users introducing new IT tools and improving process documentations quality to be reliable and user friendly throughout the company.

Overview

10
10
years of professional experience

Work History

IT Business Analyst

Teradyne
Alajuela
08.2020 - Current
  • Streamlined communication channels for improved internal collaboration and project management.
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Presented findings to executive leadership teams through concise presentations, influencing future strategy development withing IT projects.
  • Coordinated cross-functional teams to ensure smooth collaboration and successful project execution.
  • Collaborated with business-unit leaders to develop and improve IT software performance and customization features according to business needs.
  • Developed training plans to end-users, adapting process and requirements based on discovery sessions to improve IT software capabilities and users experience with new tools to improve their day to day tasks.
  • Trained junior analysts on best practices, improving overall team performance and productivity.

PLM Document Controller

Teradyne
Alajuela
06.2019 - 08.2020
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
  • Provided support for document controls and worked with contract documents.

Data Entry Coordinator

Teradyne
Alajuela
03.2017 - 07.2019
  • Enhanced data accuracy by meticulously reviewing and verifying entered information.
  • Collaborated with cross-functional teams to ensure timely and accurate data input for various projects.

Sea Freight Agent

Khuene Nagel
Heredia
06.2015 - 03.2017
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.

Education

Master Degree, Business Intelligence

OBS Business School
Barcelona
07-2023

Post Graduate Specialization Degree in Big Data

Tecnologico De Costa Rica
Costa Rica
04-2021

Bachelor's Degree in Business Administration

Universidad Nacional De Costa Rica
Costa Rica
04-2020

Skills

  • Business process improvement
  • Dashboard development
  • Requirements gathering
  • User training
  • Languages : Spanish (Native) English (C2)
  • Data analysis : Python PowerBI
  • Other : Tableau Microsoft Office Suite

Timeline

IT Business Analyst

Teradyne
08.2020 - Current

PLM Document Controller

Teradyne
06.2019 - 08.2020

Data Entry Coordinator

Teradyne
03.2017 - 07.2019

Sea Freight Agent

Khuene Nagel
06.2015 - 03.2017

Master Degree, Business Intelligence

OBS Business School

Post Graduate Specialization Degree in Big Data

Tecnologico De Costa Rica

Bachelor's Degree in Business Administration

Universidad Nacional De Costa Rica
Luis Guillermo Morera Aguero