MD SHAFAYET HOSSAIN
Richmond,USA
Summary
Detail-oriented professional with a Master's in System Management (IT) and a background in textile engineering. Expertise in automation and manual testing engineering, enhancing product listings, and ensuring quality compliance in e-commerce and textile sectors. Skilled in strategic thinking, process optimization, and collaborative problem-solving, committed to excellence in quality engineering roles. Proficient in software testing and system management techniques to achieve organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Business Analyst
Mainwins Inc
08.2025 - Current
- Served as an integral team member on large-scale IT initiatives by contributing valuable insights gleaned from years of industry experience.
- Assisted in the selection and acquisition of suitable hardware/software tools based on the needs of the organization.
- Managed projects from inception through completion, consistently delivering on-time and within budget constraints.
- Developed high-quality documentation, providing clear guidance for future system enhancements and maintenance.
IT Assistant
Bengal Construction NY Inc
04.2024 - 12.2024
- Provided technical support for hardware, software, and network issues to enhance operational efficiency for office staff, project managers, and field teams.
- Maintained and upgraded construction management software and collaboration tools, ensuring seamless operations across job sites and office environments.
- Set up and managed user accounts, maintained IT security protocols, and supported data backup and recovery efforts to safeguard information integrity.
- Coordinated network infrastructure installation at new project sites, managed IT inventory, and sourced technology solutions to meet specific project management needs.
Data Entry Specialist
Newness E-commers
03.2022 - 02.2023
- Accurately input product information, including descriptions, specifications, pricing, images, and SKU details into e-commerce platforms.
- Optimize product listings with SEO-friendly keywords to improve visibility and search rankings on e-commerce sites.
- Assist in managing promotional content and updating seasonal offers, discounts, or sales across the e-commerce site.
Textile Engineer
Green Life Knit Composite Ltd
07.2020 - 01.2022
- Collaborated with design teams to create innovative textile solutions for products.
- Conducted quality control tests to ensure compliance with industry standards.
Textile Engineer
Basic Shirts Ltd
04.2019 - 02.2020
- All types of mail communication with buyer and supplier
- Analyzing and understanding buyer’s actual requirement
Education
Master's in System Management - IT
Washington University of Science and Technology (WUST)
Alexandria, VA03.2025
B.Sc. - Textile Engineering (KMT)
BGMEA University of Fashion & Technology (BUFT)
01.2021
Skills
- MICROSOFT OFFICE 365 & GOOGLE WORKSPACE
- CLOUD TECHNOLOGIES: AWS, MICROSOFT AZURE (BASIC)
- SELENIUM & TEST FRAMEWORK, BUILD TOOL (MAVEN), JAVA (BASIC)
- SQL, GITHUB, HARDWARE & SOFTWARE TROUBLESHOOTING
Certification
SOFTWARE TEST AUTOMATION ENGINEERING WITH SELENIUM
Awards
Received the WUST Presidential Honor Certificate for achieving a perfect GPA of 4.00, British Council Book Reading Competition Award For Best Reading, Youth Leadership Boot camp (YLB) Certificate
SOFT SKILLS
- Strong Analytical & Problem-Solving Skills
- Communication & Interpersonal Skills
- Time Management & Multitasking
Timeline
IT Business Analyst
Mainwins Inc
08.2025 - Current
IT Assistant
Bengal Construction NY Inc
04.2024 - 12.2024
Data Entry Specialist
Newness E-commers
03.2022 - 02.2023
Textile Engineer
Green Life Knit Composite Ltd
07.2020 - 01.2022
Textile Engineer
Basic Shirts Ltd
04.2019 - 02.2020
B.Sc. - Textile Engineering (KMT)
BGMEA University of Fashion & Technology (BUFT)
Master's in System Management - IT
Washington University of Science and Technology (WUST)