Luis M. Rodriguez
Brooklyn
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Lead Fire and Life Safety Director
Allied Universal - Perelman Performing Arts Center
New York
07.2025 - Current
- Supervise daily operations, ensuring compliance with security protocols and policies.
- Develop protocols with Property Management to further optimize overall team performance.
- Coordinate logistics and operations for special events to enhance attendee experience.
- Conduct regular audits to assess security measures and identify areas for improvement.
- Establish open lines of communication with other department heads to create a unified approach towards improved workplace safety practices.
- Communicate with outside entities in order to foster a healthy workflow.
- Oversee vendor escorting to optimize task execution and maintain workflow efficiently.
- Enhance overall team performance by identifying areas for improvement and providing constructive feedback.
Physical Security Manager
Allied Universal - Silverstein Properties - 7 World Trade Center
New York
02.2018 - 07.2025
- Directed and supervised a team of 12+ security professionals, enhancing performance and efficiency.
- Collaborated closely with IT staff and business leaders to enforce stringent security measures
- Oversaw maintenance and optimization of security systems, including CCTV cameras and alarm systems, to enhance safety protocols
- Coordinated with department managers to develop and uphold a comprehensive schedule to support team needs and ensure seamless operations
- Facilitated collaboration among team members to resolve payroll discrepancies and address employee inquiries.
- Managed relationships with key vendors to promote partnerships and drive continuous improvement initiatives
- Engaged with diverse teams to refine customer service workflows and elevate overall customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
Education
BBA - Cybersecurity and Information Risk Management
Baruch College - Zicklin School of Business
New York, United States01-2023
Skills
- Customer Service
- Vendor Relations
- Building Management Systems
- Safety Compliance
- Equipment Troubleshooting
- Staff development
- Adaptability and flexibility
- Interpersonal communication
- Workflow optimization
Certification
- Fire and Life Safety Director 01/2028
- Supervision of Fire Alarm System and Other Related Systems 07/2028
- Citywide Fire Guard for Impairment and Other Related Systems 07/2028
- Indoor Place of Assembly Safety Personnel 07/2028
- Temporary Indoor/Outdoor Place of Assembly Safety Personnel 07/2028
Timeline
Assistant Lead Fire and Life Safety Director
Allied Universal - Perelman Performing Arts Center
07.2025 - Current
Physical Security Manager
Allied Universal - Silverstein Properties - 7 World Trade Center
02.2018 - 07.2025
BBA - Cybersecurity and Information Risk Management
Baruch College - Zicklin School of Business