Luismario Herrera
Lake worth
Summary
Highly motivated and results-driven professional with extensive sales and customer service experience. Demonstrates ability to consistently surpass sales targets through strategic planning, exceptional communication skills, and strong relationship-building capabilities. Skilled at identifying customer needs and providing effective solutions to ensure a positive customer experience. Possesses excellent product knowledge and agility to adapt quickly to changing market trends. Known for strong problem-solving abilities and a track record of building and maintaining long-term customer relationships.
Overview
5
5
years of professional experience
Work History
Crew Member
Mcdonalds
09.2020 - 07.2021
- Worked as a crew member and was in charge of getting any task done that was needed
- Tasks ranging from food prep, all the way to customer service
- Collaborated effectively with team members to ensure smooth operations and timely completion of tasks
- Actively engaged with customers, providing excellent service and ensuring their satisfaction by promptly addressing any concerns or questions
- Successfully multitasked in a fast-paced environment, handling various responsibilities such as food handling, cash register operations, and maintaining inventory levels
Installation Expert
Granitomer Marble
05.2020 - 11.2023
- Worked as an Installation Expert on kitchen and bath countertops
- Made sure everything was of perfect quality
- In charge of measuring, cutting, and installing Granite, Quartz, and Marble material
- Collaborated with clients to understand their specific installation requirements, ensuring that all installations were carried out to their satisfaction
- Maintained accurate documentation of all installations, including inventory management, house plans
- Skilled in using power tools and machinery to ensure precise cutting and shaping of countertops to fit the designated space
Material Expert/ Sales
Global International Granite, Quartz & Tile
10.2022 - 08.2024
- In charge of the showroom, taking care of walk-in customers & over the phone customers
- Help out customers to visualize their dream projects
- Projects spanning from whole house remodeling to bathroom remodeling
- Managed inventory levels and improved customer satisfaction
- Provided exceptional customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction
- Effectively promoted and sold products and services to customers
- Utilized strong communication skills to effectively communicate product features, benefits, and pricing to customers
- Established and maintained positive relationships with customers, resulting in increased customer loyalty and repeat business
Media Coordinator
Ministerio Avivanos De Tu Gloria
07.2023 - Current
- Prepared multimedia systems to ensure smooth service presentations.
- Coordinated technical aspects of live streaming to guarantee seamless service delivery.
- Coordinated camera operations ensuring smooth live streams.
Reverse Logistics Specialist/ Receiver
Target
08.2024 - Current
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Established strong relationships with vendors, facilitating smooth communication for effective resolution of return-related issues.
- Managed the disposal of non-salvageable items in compliance with environmental regulations, reducing the company''s ecological footprint.
Education
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Lake worth community High School
Lake Worth, FL05.2021
Skills
- Detail Oriented
- Leadership
- Creativity
- Negotiation
- Critical Thinking
- Bilingual: English/Spanish
- Organizational skills
Timeline
Reverse Logistics Specialist/ Receiver
Target
08.2024 - Current
Media Coordinator
Ministerio Avivanos De Tu Gloria
07.2023 - Current
Material Expert/ Sales
Global International Granite, Quartz & Tile
10.2022 - 08.2024
Crew Member
Mcdonalds
09.2020 - 07.2021
Installation Expert
Granitomer Marble
05.2020 - 11.2023
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Lake worth community High School
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