Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

LUIS MIGUEL REYES GARLING

Business Administration
Orlando,Florida

Summary

Dedicated Airline Industry, professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

35
35
years of professional experience

Work History

GENERAL MANAGER

COPA AIRLINES
ECUADOR, ECUADOR
01.2003 - 04.2019

Responsible of the operation,legal, financial, administrative and commercial development.

Manage a group of one hundred and sixty people in the different areas and the acomplishemente of their budgets

Responsible for the good relationships with different private and government entities.

Implement strategies to increase the results year over year

Develop plans to promote employ's in their career plans, coaching, best practices, technology changes and company procedures.


Passenger Srvc Agt

Lan Chile
Miami, Florida
11.2001 - 12.2002
  • Oversaw ticketing, gate and ramp services.
  • Escorted handicapped passengers from terminal to aircraft.
  • Tagged baggage and routed to appropriate location for loading and screening.
  • Checked in luggage and confirmed all carry-on items met federal guidelines.

Regional Manager

Ecuatoriana Airlines
Guayaquil, Ecuador
02.2000 - 05.2001
  • Established and maintained operational standards for Guayaquil location.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Developed promotional plans to complement national sales initiatives.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.

Education

Associate of Arts - Business Administration

American Junior College
Ecuador
07.1988

Skills

  • Performance Monitoring and Evaluation
  • Analytic
  • Originality and Creativity
  • Business Leadership
  • Management Training
  • Administrative Management
  • Corporate Monitoring
  • Operational Efficiency and Safety

Languages

Spanish
Native or Bilingual

Timeline

GENERAL MANAGER

COPA AIRLINES
01.2003 - 04.2019

Passenger Srvc Agt

Lan Chile
11.2001 - 12.2002

Regional Manager

Ecuatoriana Airlines
02.2000 - 05.2001

Associate of Arts - Business Administration

American Junior College
LUIS MIGUEL REYES GARLINGBusiness Administration