Luiz De Assis
Jacksonville
Summary
Stanton IB Student with a love for music. Saxophone player that became the Drum Major of the Marching Blue Devils. As the Drum Major I reworked the program and doubled the size of membership. As a Front of House employee I worked to keep meals clean and to hand them to guests as swiftly as possible. An enjoyer of public speaking and quick decision maker.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
03.2025 - 11.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated Point of Sale (POS) system efficiently to process orders and payments.
- Maintained cleanliness and organization of dining area to meet health standards.
- Assisted in training new employees on operational procedures and customer engagement techniques.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction levels.
- Supported inventory management by tracking stock levels and reporting shortages regularly.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
Education
High School Diploma -
Stanton College Prep
Jacksonville, FL05-2026
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Leadership
- First aid training
- Attention to detail
- Cash handling proficiency
- Foreign language skills
- Up-selling strategies
- Clear communication
- Food safety knowledge
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Offering time and support to shelters for the homeless, women, and animals
- Getting involved in local advocacy groups to promote positive change in the community
- Advocacy Campaigns
- Volunteer Work
- Outdoor Recreation
- Camping
- Music
Timeline
Front of House Employee
Chick-fil-A
03.2025 - 11.2025
High School Diploma -
Stanton College Prep