Summary
Overview
Work History
Skills
Timeline
Generic

LUIZ DOS SANTOS

TAMPA,FL

Summary

Proven expertise in floor care and maintenance, honed at Crothall Em Land Or Lakes Hospital Adventh Health, showcases a blend of technical cleaning skills and exceptional customer service. Elevated cleanliness standards as a Janitorial Supervisor at Tesco, contributing to enhanced safety and hygiene in critical environments. Demonstrates strong leadership and mastery in restroom care, ensuring high-quality outcomes in fast-paced settings.

Overview

17
17
years of professional experience

Work History

Janitor

Floor Technician

Crothall Em Land Or Lakes Hospital Adventh Health
06.2023 - 01.2024
  • Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
  • Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
  • Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
  • Used [Type] equipment to clean and maintain hardwood, ceramic, and laminate floors.
  • I also cleaned patient rooms and did all the floor work.

Janitorial Supervisor

Tesco - Worburn Massachusetts
03.2020 - 02.2022
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • I worked during this period as housekkiping and then became a supervisor, I worked in the fight against covid 19 at the beginning I have a lot of experience cleaning hospitals etc.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.

Waiter's Assistant

Msc Music Cruise Ship
01.2007 - 01.2008
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Informed customers about daily and seasonal specials.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Skills

  • Cleaning Expertise
  • Restroom Care
  • Customer service-focused
  • Mopping Techniques

Timeline

Floor Technician

Crothall Em Land Or Lakes Hospital Adventh Health
06.2023 - 01.2024

Janitorial Supervisor

Tesco - Worburn Massachusetts
03.2020 - 02.2022

Waiter's Assistant

Msc Music Cruise Ship
01.2007 - 01.2008

Janitor

LUIZ DOS SANTOS