Luiz Fernandes
Pacific Beach,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Platoon Sergeant
United States Marine Corps
01.2019 - 07.2023
- Trained, supervised and organized over 60 Marines and personnel.
- Handled administrative requirements, maintained records and submitted operational reports.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
Server
Brazil Grill Restaurant
03.2016 - 01.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Science - Cybersecurity
San Diego City College
San Diego, CA07.2024
Skills
- Order Verification
- Guest Relations
- Quality Control
- Dining Area Maintenance
- Service Prioritization
- Order Taking
Timeline
Platoon Sergeant
United States Marine Corps
01.2019 - 07.2023
Server
Brazil Grill Restaurant
03.2016 - 01.2019
Associate of Science - Cybersecurity
San Diego City College
Similar Profiles
AMANDA CALHOUNAMANDA CALHOUN
Thunderbird Challenge Program - Shift Supervisor at United States Marine Corps, United States MarineThunderbird Challenge Program - Shift Supervisor at United States Marine Corps, United States Marine
Amber ChristophersonAmber Christopherson
Director of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community ServicesDirector of Food, Hospitality and Commercial Recreation at United States Marine Corps, Marine Corps Community Services
ALLEN ELISARAALLEN ELISARA
Postal Operations Manager at United States Marine Corps, Marine CorpsPostal Operations Manager at United States Marine Corps, Marine Corps
MONICA D. STANZIONEMONICA D. STANZIONE
NA at United States Marine Corps, Marine CorpsNA at United States Marine Corps, Marine Corps
Sebastian de la FuenteSebastian de la Fuente
Single Role Paramedic at Chula Vista Fire DepartmentSingle Role Paramedic at Chula Vista Fire Department