Luiz Gustavo Ams Prestes
Sao Paulo,,S.P.
Summary
Talented Head Sommelier exceeding demanding guest expectations and business targets. Successful at developing strong business reputations built on knowledgeable and professional service. Performance-oriented and driven to continuously increase customer base and revenue.
Overview
26
26
years of professional experience
Work History
Head Sommelier
Silversea
03.2022 - Current
- Assisted in wine selection and pairings to enhance dining experiences.
- Supported inventory management by tracking wine stock levels and ordering supplies.
- Maintained wine storage conditions to ensure optimal quality and preservation.
- Participated in staff training sessions on wine service techniques and knowledge.
- Contributed to menu development by suggesting suitable wine options for dishes.
- Engaged with customers to provide personalized recommendations based on preferences.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Implemented new promotional strategies, dramatically increasing business.
- Led by example, setting high standards for service excellence and inspiring team members to consistently deliver outstanding guest experiences.
Chef De Rang
The Alpina Gstaad
09.2018 - 12.2019
- Supervised dining room operations, ensuring exceptional guest experiences and service standards.
- Coordinated with kitchen staff to streamline service flow and minimize wait times for guests.
- Trained and mentored junior staff on menu offerings, service techniques, and customer engagement.
- Developed specialized wine pairings, enhancing the dining experience through informed recommendations.
Sommelier
Crystal Cruises
03.2011 - 03.2018
- Curated wine selections to complement menu offerings and enhance guest experiences.
- Conducted wine tastings, educating patrons on varietals and regions to elevate dining satisfaction.
- Collaborated with kitchen staff to pair wines with seasonal dishes, optimizing overall meal presentation.
- Managed inventory of wine cellar, ensuring proper storage conditions and accurate stock levels.
Barkeeper
Royal Caribbean International
04.2007 - 03.2009
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders, enhancing service quality and efficiency.
- Developed signature cocktails, increasing customer satisfaction and repeat business.
- Managed inventory control, reducing waste through effective stock rotation techniques.
Bar Owner
Owner
01.2000 - 01.2003
- Oversaw daily operations and staff management to ensure exceptional customer service and efficient workflow.
- Developed innovative marketing strategies to enhance brand visibility and attract new clientele.
- Managed inventory systems to optimize stock levels and reduce waste, improving cost efficiency.
- Trained and mentored staff on bartending techniques and customer engagement best practices.
- Coordinated special events and promotions, driving increased foot traffic and customer loyalty.
- Analyzed sales data to identify trends in consumer preferences, adjusting menu offerings accordingly to maximize profitability.
Education
No Degree - Wine Business
Wine Spirit Education Trust - WSET Level 4 ( D1 And D2)
Sao Paulo, Brazil03-2025
No Degree - French Wine Expert
French Wine Scholar
Gstaad, Switzerland.01-2019
No Degree - Sommelier
Court of Master Sommelier
Miami, FL01-2018
Bachelor of Science - Physical Therapy
Universidade Sao Caetano Do Sul
Sao Paulo, Brazil.12-2001
Skills
- Customer relations
- Industry trends awareness
- Menu development
- Multilingual abilities
- Cellar management
- Staff training and development
- Special events
- Menu production
- Teamwork
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Full Professional
Portuguese
Native or Bilingual
Timeline
Head Sommelier
Silversea
03.2022 - Current
Chef De Rang
The Alpina Gstaad
09.2018 - 12.2019
Sommelier
Crystal Cruises
03.2011 - 03.2018
Barkeeper
Royal Caribbean International
04.2007 - 03.2009
Bar Owner
Owner
01.2000 - 01.2003
No Degree - Wine Business
Wine Spirit Education Trust - WSET Level 4 ( D1 And D2)
No Degree - French Wine Expert
French Wine Scholar
No Degree - Sommelier
Court of Master Sommelier
Bachelor of Science - Physical Therapy
Universidade Sao Caetano Do Sul
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