Luka Dukanovic

• Managed day-to-day business operations.
• Operated with safety and skill to avoid accidents and delays.
• Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
• Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
• Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
• Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
• Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations....

• Managed multiple social media platforms, ensuring a consistent brand voice and message.
• Boosted engagement rates with the creation of compelling and visually appealing content.
• Optimized posting schedules based on platform-specific analytics to maximize content visibility.
• Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.

Oversaw daily operations of a diversified business comprising two vehicle inspection stations, a café, and 10 Airbnb rental apartments.

Managed cross-functional teams, including hospitality, technical, and service staff, ensuring high performance and customer satisfaction.

Implemented operational standards and cost control measures, resulting in improved efficiency and profitability.

Coordinated maintenance, licensing, and compliance for all facilities and rental units.

Developed and executed marketing strategies to boost occupancy rates and customer retention across all business segments.

Metropolis was restaurant in center of the city well operating and i needed to sell it because i moved to USA

• Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
• Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
• Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
• Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
• Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
• Provided all drivers with pertinent safety materials regarding rules and regulations.
• Maintained accurate driver information for delivery scheduling.
• Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
• Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
• Suggested actionable improvements to increase efficiency and reduce expenses.
• Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
• Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
• Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
• Trained drivers to manage time effectively, improving overall mileage performance.
• Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
• Prepared for highway patrol investigations by collaborating with various departments and examining potential risks.
• Streamlined operations to increase productivity and oversaw employees to maximize outcomes...