Lukas Cacho
Crestline ,CA
Summary
Driven professional with a proven track record in customer service and adaptability, demonstrated across roles at City of San Bernardino Animal Services and beyond. Excelled in creating positive environments and enhancing customer satisfaction, leveraging strong communication and maintenance skills for optimal results. Achieved significant improvements in operational efficiency and safety, contributing to increased repeat business and customer loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Animal Care Attendant
City of San Bernardino Animal Services
09.2023 - Current
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
Barista
Tea & Coffee Exchange
07.2023 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Produce Clerk
Stater Brothers Markets
01.2021 - 07.2023
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
Adventure Crew
Skypark at Santa’s Village
08.2019 - 01.2020
- Increased customer satisfaction by maintaining a safe and enjoyable environment during zipline activities.
- Collaborated with team members to create memorable experiences for guests, resulting in positive reviews and repeat business.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
Education
High School Diploma -
Rim Of The World Senior High School
Lake Arrowhead, CA07.2019
Skills
- Customer Service
- Strong communication
- Adaptability
Certification
- Euthanasia Certification Training - August/2023
Timeline
Animal Care Attendant
City of San Bernardino Animal Services
09.2023 - Current
Barista
Tea & Coffee Exchange
07.2023 - 09.2023
Produce Clerk
Stater Brothers Markets
01.2021 - 07.2023
Adventure Crew
Skypark at Santa’s Village
08.2019 - 01.2020
High School Diploma -
Rim Of The World Senior High School
- Euthanasia Certification Training - August/2023
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