Adept at driving sales and expanding customer relationships, I leveraged targeted lead generation at True Force Technologies to significantly grow the client base. My strong interpersonal communication and leadership skills have consistently fostered collaborative success and client engagement across diverse roles, from event coordination to high-stakes sales environments.
Overview
10
10
years of professional experience
Work History
Sale Representative
True Force Technologies
02.2025 - Current
Expanding customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Establishing marketing opportunities through state, regional and nationally recognized organizations.
Participating with professional expositions nationally and internationally to establish leads.
Utilized social media platforms to engage with potential customers and build brand awareness.
Identified and tapped into new markets, significantly expanding customer base.
Janitor
Dunham's Department Store
11.2024 - 01.2025
Maintained clean and comfortable environments in commercial buildings by cleaning equipment, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Kept building spaces premises clean inside and outside.
Power Washer
Pressure Point Power Washer
07.2024 - 11.2024
Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
Cleaned debris and waste materials from job site.
Improved property appearance through meticulous attention to detail in power washing tasks.
Showcased versatility in handling diverse surfaces, including brick, wood, concrete, and vinyl siding, adapting pressure levels accordingly to prevent damage.
Took personal responsibility in customer ranking of our job performance
Established a strong reputation for reliability and professionalism, leading to repeat business and referrals from satisfied clients.
Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
Worked with other crew members to plan and complete jobs.
Provided feedback to improve procedures and efficiency.
Concrete Finisher
Hoffman's Construction
05.2021 - 08.2024
Set wood and other forming materials to prepare for concrete pours.
Installed rebar and molded expansion joints and edges for concrete projects.
Demolished and repaired old concrete surfaces.
Mixed, spread, and patched concrete to specifications.
Assisted with finding leads for future concrete work, established rapport with customers
Birthday Party Coordinator
Savage Gymnastics Academy. LLC
01.2021 - 04.2023
Protected young guests by monitoring activities and maintaining safety for activities.
Helped clients and families plan themed events for young children and teenagers, usually ninja and nerf night themes.
Maintained party areas during busy events for as many as 40 guests.
Handled supply ordering and management, including set up and clean up as well as managing additional assistants.
Delighted young guests with special activities and events such as inflatables and balloon animals.
Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
Event Specialist
Classic Events USA, LLC
01.2017 - 01.2019
Led onsite execution of events in Cancun, Mexico, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome.
Interacted with clients to understand event objectives, abiding by NCAA rules and regulations.
Assisted with managing event logistics and operations, including admissions and sales, transportation and entertainment.
Elevated guest satisfaction by addressing concerns promptly and professionally during events.
Brainstormed and implemented creative event concepts and themes.
Server
Culver's Restaurant
08.2017 - 01.2018
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members including special needs coworkers, during busy shifts for efficient workflow and excellent guest experiences.
Head Soccer Referee
Colorado Referee Administration
05.2015 - 07.2017
Displayed strong leadership skills while mentoring junior referees, fostering a positive learning environment.
Managed conflicts promptly to maintain a respectful atmosphere among players, coaches, and spectators.
Maintained high levels of physical fitness to keep up with the fast-paced nature of soccer matches, resulting in accurate callmaking.
Developed strong conflict resolution skills by dealing with confrontational situations between players or coaches in a calm manner.
Ensured fair play by quickly identifying and penalizing rule violations during matches.
Earned respect from both teams through impartiality, professionalism, and sound judgment during matches.
Managed conflict resolutions to encourage professional and positive relationships.
Promoted good sportsmanship among players.
Controlled game flow to maintain safe and fair environment.
Education
Bachelor of Arts - Family Development Human Relations
Iowa State University
Ames, IA
12-2025
Associate of Arts - Liberal Arts
DMACC
Ames, IA
05-2020
Skills
Service Excellence
Client Engagement
Customer Relationship Development
Strong Interpersonal Communication Abilities
Effective Sales Strategies
Collaborative Relationship Management
Timeline
Sale Representative
True Force Technologies
02.2025 - Current
Janitor
Dunham's Department Store
11.2024 - 01.2025
Power Washer
Pressure Point Power Washer
07.2024 - 11.2024
Concrete Finisher
Hoffman's Construction
05.2021 - 08.2024
Birthday Party Coordinator
Savage Gymnastics Academy. LLC
01.2021 - 04.2023
Server
Culver's Restaurant
08.2017 - 01.2018
Event Specialist
Classic Events USA, LLC
01.2017 - 01.2019
Head Soccer Referee
Colorado Referee Administration
05.2015 - 07.2017
Bachelor of Arts - Family Development Human Relations
Iowa State University
Associate of Arts - Liberal Arts
DMACC
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